DoubleTree By Hilton Halifax Dartmouth

Staff are extremely welcoming and easy to deal with..your warm cookies are super yum! The view from the rooms are relaxing..Super easy checking in and the rooms are clean and super quiet and exceeds our expectations.

Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem. Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice. Overall a positive experience.

Anyone can understand that vulnerable people need a place to go. But to not let clients know this is what your hotel has chosen to do is unacceptable for the price and value of this property. This is wrong. 2 young business professionals coming in to stay and work at this location and to be left so uncomfortable and feel unsafe in what we choose as our home for several days is not right. We could not use any of the facilities at the hotel, people coming and going through a back entrance at our room entrance and the list goes on. Shameful to say the least. I understand that there needs to be options for the vulnerable people in society but no notification and to be submersed into this without any knowledge is not what the expectation is about.

Extremely disappointed. I was expecting more from a reputable 4-Star hotel which to my surprise also doubles as a homeless shelter. Ambulances and Police were a common occurrence, and the bar was closed at the weekends. Breakfast was very poor and no chance of a proper coffee.

We stayed 3 nights on our family trip. Our stay wasn’t horrible. The staff were mostly friendly and helpful. The wait staff in the bar/restaurant were great! The hotel is upscale and fancy, but I felt in was overpriced for what it offered. It feels more geared to business people or couples then families. The location is right beside the harbour bridge so that could be a plus/minus depending how you view it. If we were back in Halifax, we would checkout another place.

First and last time visiting. Horrendous experience at $300+/night. I support helping vulnerable communities but it should be reflected in the nightly rate and patrons should be aware of what they're walking into, prior to booking. Customer service was abysmal and they wouldn't not provide a refund. Make no mistake, this is not a Hilton Hotel, find another location.

4 star hotel also operating as homeless shelter. The whole service and quality falls way below the DoubleTree or Hilton standards. Debited the whole reservation and warranty deposit funds at checkin instead of checkout. When challenged the reception I was quite rudely told "so what?". Very dirty carpets, drafty windows and extremely poor breakfast... AVOID at all costs.

We were not told it was a homeless shelter. That is fine if Hilton wants to do that, but I would think patrons should be told or the rate charged would not be so high. We had to hold our breath from the cigarette smoke coming and going from the back door as they had pushed picnic tables together to sit and smoke. The back door was much closer than the front to our room. The city guests were polite, but they very chatty. Complimenting us on our coats etc. Then the Royal Bank group was loud and drinking in the hall. They broke a liquor bottle on the hall carpet and left it. Ice and limes rolling about. Doors slamming and 40 year olds yelling down the hall to each other. We had 2 coffee pods in our room, though we were there 3 nights. We went to the desk for more and were handed 2 pods and 2 cups. So we had to go back for more. Even the toilet paper was super cheap. It was $617.00 to stay the 3 nights and that was using 41 000 points! If we wanted a cheap, loud hotel we have other less expensive choices. We absolutely will not be back.

If you want to pay over $200 to stay at a Homeless Shelter choose this hotel. Hilton Doubletree advertise as a high end hotel but they don't tell you that 2-3 floors of the hotel are being used as a homeless shelter. The lobby and elevator smell of cannabis and there are drug deals happening outside the hotel at picnic tables. I would not feel safe staying here as a woman travelling alone and it's not appropriate for families either!

I usually never write reviews, but unfortunately felt the need to warn women or families who might be travelling not to stay here. This might be hard to believe, but the hotel is also a homeless shelter -- the hotel recently signed a government contract that allocates 3 levels of their hotel to homeless people or people struggling with addictions in the area. I had been here in 2019 and had not been informed of this change upon booking this trip in 2022. Upon being dropped off at the hotel at night, I was greeted by very sketchy individuals in the lobby and one on drugs came up on the elevator with me; pressing all the buttons. Once I made it to my room, I looked up reviews such as these to see what was going on, and that is how I found out it is also a homeless shelter. I felt extremely unsafe and had no choice but to sleep with the light on and the door bolted. The next morning I politely asked for my money back and they obliged. It's very misleading marketing and this hotel is putting their women and family guests at risk. It's not honest and it's not right! Please be careful and don't book this hotel.