Holiday Inn Diamond Bar - Pomona by IHG

Very nice hotel Staff was amazing They upgraded our rooms for free!!!

Very nice stay, room on side of freeway could hear cars passing by all night,

Check in experience was less than acceptable. When you have a busy Saturday night do not staff your front desk and engineering department with unknowledgeable staff. We were told, and verified by the engineer, that the room had a sofa, it did not. My son had to rent another room instead of being able to sleep on said sofa. We had to spend an additional $200 for that room. Very disappointing.

Very nice hotel with friendly and professional staff. Room was clean and very well maintained. Had an excellent breakfast buffet, albeit a tad on the high side, but the variety and complete selection made up for it. As of this writing it was $18.95. If you are a breakfast person it's worth it. If not, then skip the expense. Check in was smooth, kudos to Ei Mon, and checkout was done digitally so very fast. Various places to eat in the area. Free guest parking. Would recommend a room with a south view. It will be of the parking lot but also the mountains and will be much quieter. If get a room to the north, you will have a view of the freeway and probably much noisier. Would certainly recommend if in this area.

The front desk staff Ei Mon was a supper friendly and professional, she facilitated all our request with a smile.

ok

Really good stay around the arean. Pro: clean, customer service, worth the money Con: would be little lound if there many vistors

Clean place