Extended Stay America Suites Denver Aurora North

We had a very dirty floor. Antone is the BEST! Always helped us when he was on shift, but some other front desk worker asked one of the other adults added onto my room the room number for toilet paper and then proceeded to say there was none after he gave her the room number… Didn’t get the sofa bed nor dvd player that was included and no other worker has put out the to go breakfast that was ALSO INCLUDED FOR MY FULL STAY, not just the two days Antone works.. He needs a raise and you guys need to retrain some staff.. other than that it was a comfy stay for the price online.

Rooms clean

There was homeless walking around the area

The guest key cards do not work and there is only one entrance to the building. The tricky part is you have to use your key card to enter the parking lot…. There are no pedestrian gates to exit this parking lot. So u have to wait until someone else enters the parking lot for you to be able to exit just to walk to the front entrance and find that your key card does not work there either. So you pick up a very filthy phone to call front desk. The poor attendant seems to be working alone and is not at the desk so you’re waiting for about 10mins for an answer, then she has to let you in the lobby, gives you a new key, that also does not work anywhere but to the parking lot….the guest room beds had visible stains on the blankets, other than that the rooms weren’t too shabby. Would be nice to have a coffee pot in the room.

My hotel room was very clean with nice amenities. The bed was very comfortable and I slept well. I will definitely stay here again.

I didn't like the outside access doors, other than the front lobby, couldn't be opened with your room entry card. This was very inconvenient to unload and load my car. I had to walk down a very long hallway to my room, while the access door outside was just two doors away.