Holiday Inn Philadelphia South-Swedesboro by IHG

Room was clean, shower drain was clogged. Hotel overall was okay. The staff at the front desk were kind.

clean, quiet, convenient location

Room was full of mildew and a smell of urine. Was a pet friendly room. We had special clothes for a wedding and had a night in a room full of mildew. We arrived late and didn’t ask to move room as we were very tired from driving from NY and Boston. Our skin was itching and reacting to it. I complained the next am and the offered us another room-no one was made available to move our luggage -for 3 of us. Second room was an improvement but still stale air. We are very unhappy. Staff said they weren’t able to comp us for the night or any relief for one night of 2, where the room was an abominable. I would like a refund for one night’s stay. The bill was over $500 for a room that was totally unacceptable. Please reply with a statement of refund for the one night of the stay. Breakfast buffet had dirty ceramic coffee cups-I’m glad not to have throw-away items but they need to be washed!

Staff were polite but unable to offer support in moving us to other room.

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Whole establishment is tired and under-whelming; from the elevators to the décor in the rooms to the staff!

We had a pet friendly room. It smelled terrible, like wet dogs. Very musty, with no exhaust fan in bathroom. Carpet was musty and worn out. Window covering was stuck in open position. Older hotel, a bit run down. Beds were pretty comfy. Expected more from a Holiday Inn.

Door locks didn't work. Had to get a new key every time. Loud noises of unaccompanied minors in the hallway until after midnight when my husband finally went out and told them he was calling the front desk. Cleaning staff knocked on our door at 8:15 wanted to know when she could clean.Desk staff was friendly.

Great.