Extended Stay America Suites Portland Hillsboro

Absolutely discusting, the room had been gone through but my kids found food, mayo packets in a pillow case (obviously not changed out) pubic hair all over the bathroom and sink. Excellent room layout but discusting cleanliness.

The bed was very comfortable. The chair had huge slashes in it. Floors filthy. Dishwasher didn't work reported.. staff could have cared less. Fire alarm went off 2 ofv the 4 nights we stayed. Left a day early.. horrible food smell in the halls.

They claim the rooms come “equipped with everything thing you need” but this wasn’t the case. No coffee maker, no cooking items, no cups or plates or silverware, no bedding for the pull out sofa bed. Apparently, it’s available via request at check-in. However, this was not mentioned by the staff member who checked us in. When I did request it, they had mismatched sheets and a blanket but no pillows. The cooking and dining items were unavailable because housekeeping had left for the day without cleaning the remaining sets. There’s awful smells in every hallway. The bathroom is super tiny, the tub faucet was broken and the king bed was like sleeping on a piece of plywood. The living room furniture all had cigarette burns in them. The door had a gap under it and random guests would knock on the door at random hours. If you need a super cheap place and don’t care about having amenities; it might work for you. Do not recommend for families. Stay

Emma the Manager is an awesome Human Being. Very kind, thoughtful and professional. Well put together as well.

Sofa bed mattress stained in multiple places. No linen, no hangars, party next door. Bathroom smelled like urine. Big roach in light fixture. Curtains falling apart. I was in room 134. It was disgustingly and very disappointing. I was supposed to stay 3 nights but I only stayed one because it was too late for me to find another hotel that night. However, I left the next day I would like the other two nights refunded. I already submitted a complaint. And did a live chat with an Expedia agent. Haven’t heard back from anyone yet.

I would have liked to give it more stars but the property just smelled and appeared old. I guess you would expect it from an extended place where there are kitchens and cooking is allowed. The staff tried to be helpful but lack of resources made it hard (not enough toasters available).

old place which is odd for the area. hallways & elevator stunk. room smelled of stale cigarettes. couch cushions severely ripped, desk chair dirty. did not stay beyond 5 minutes. asked a different room, same bad smells. would never recommend this hotel.

very pet friendly!

When arrival the room had an Oder to it, it fact the whole hotel had the same Oder. Room had crumbs on the floor and chairs, and had issue with the turning on shower. I decided to leave on June 21st to stay with family member. I arrive at the hotel at 3:30pm when I arrive the front desk had a sign that said 15min wait. so I went to my room pack my stuff, I arrive back at the front desk at 4:00pm Still no one was at the front desk. I loaded and moved my car to front door. Came back into the lobby and still no one at the front desk. So I called Extended Stay America phone number and front desk girl cam running out of the back room. I told her I need to check out and I need the bell hop dolly to finish loading by stuff from the room. I check out but since I was leaving a day early she couldn't give me a receipt or change in price for leaving a day early because it was a third party purchase. I will never stay here again or use a third party hotel purchase again.

Very dirty smelled very bad there was dog pee in the foyer there was half naked people in the hallways. It took 45 mins for staff to show up and check in. Bugs in room