Holiday Inn Express Hotel & Suites Minneapolis-Downtown Convention Center by IHG

I did love how clean the place is. But there are two gentlemen in there. I hate to say it but around their 50s, just doesn't seem friendly. They are the only reason why I didn't like my stay. Maybe because I'm from out of town. They are not use to people out of town. But the younger staff in their 30s seem friendly and smiled. But the two gentlemen seem like they were not welcoming. As far as the parking is concern next to the hotel. I wish the parking was a little wider. It felt small. Maybe extend the parking lines wider. The hotel made it known that they aren't responsible for damage cars but next to me, a car opened his door and he hit my girlfriend's door. My gf is so nice that she didn't care. If it was my car I would have to call police and insurance. The guy didn't even apologized. He goes "I wouldn't do that on purpose" and drove off. He seemed high. overall my experience was 3.5/5

Good location

The hotel is clean, well kept, and the housekeeping staff and breakfast staff are incredibly attentive and friendly. However. The front desk staff are a mixed bag, with some welcoming us back and remembering we were guests and others needing a refresher on what it means to provide hospitality. The first night we arrived there was no parking in the lot of the hotel and by the 4th night there was not either. Plan to park in the parking garages or in a street lot somewhere nearby as there is often no parking in the lot and if there is, plan for it to be a frustrating game to get a spot with the fickle front desk staff. Would stay agin if the price was right, but nothing out of the ordinary.

Swimming pool

Breakfast was low quality

Continental breakfast amazing!! Decent price for downtown location