Holiday Inn Express Hotel & Suites Conover - Hickory Area by IHG

Everything about this hotel is comfortable, from the front dest to the rooms and bed. The breakfast was 1 of the best we had in a long time traveling. Pricing is perfect.

Nothing

The room and hotel was very clean. It felt very safe and well maintained. The breakfast on day 1 was great and well stocked. My daughter was able to find many things she liked and there were potein options like cheese omelets. The elevator was never busy and we did not have to wait. They offered Dove products in the bathroom. The room had a decent sized mini fridge and microwave. It is located a very short walk to a circle K that had a VERY friendly staff and great slushies my daughter enjoyed.

Night 1 - fire alarm caused an evacuation at 5:40am. The staff never addressed the guests about the incident in anyway. The fire fighters came out to let the guests back in and the staff went behind the desk not talking with any guests. This was not comforting to my young child that was scared. Day 2 - the breakfast was pretty empty by 9am. Many items were out including toast, pancakes, biscuits, eggs, and cinnamon rolls. The attendant seemed very frazzled and was not being very productive in her efforts. We waited for more than 15 minutes and she still had not filled the pancake machine, or filled the bread for toast. She was annoyed that people were waiting and stocked the fridge with milk instead of breakfast items that should be pre made like muffins, bread, pancake batter. AC in room was very loud! It worked well but could be heard from outside the room door when running. Also a wasp nest was in the window.

Very nice staff , convenient to shopping

Room was a little dirty with hair in the bathroom

Clean and quiet with easy access to family and fun activities.

No complaints

Really like the room and the location. We didn't have a lot of noise so that was a plus.

We would have loved an indoor pool. Just a little bit of touching up.There were some pillows and mattress starting to get tore out but we were so tired did not pay attention til morning. Just saying you are going to be needing new ones before long.

Excellent maintenance with very clean and prestine rooms, good furniture placement, plenty of room, good breakfast choices, friendly staff, good location, quiet

Bed mattress too soft as well as the pillows

The friendly greeting and assistance from Lexie was exceptional. Very clean facility and comfortable beds.

The price was a bit high but it was worth spending extra to be so comfortable.