Best Western Plus Las Vegas West

No pude disfrutar del alojamiento ya que me dejaron esperando desde las 11 de la noche he hasta las 2 de la mañana del día siguiente sin solucionarme que no aparecía mi reserva según l chica que me atendió por un problema interno de Booking. Que nunca solucionaron y me dejaron en la calle sin hotel

Bed comfortable breakfast not bad location

Tv terrible, shades didn't work, no air in pool area, charged 20 bucks before checkin, breakfast area cold and loud,microwave broken

The exterior of the property was decent, and I loved that there was plenty of parking...and it was free. Parking in Las Vegas is expensive. The rooms themselves were very nice. We used the fridge, and the microwave, and the tv was a nice size...once we figured out which buttons did what. They were clean, and housekeeping was nice. It was definitely convenient to be able to bring our cat, she had fun exploring the room, and she LOVED the bed...and it was very comfortable...big enough for 2 adults plus the cat!! We also needed a late check-in, and the front desk was very accommodating with that. We had booked for 2 rooms, and both of our parties didn't arrive at the same time, both arriving late, but they let us check in and get both rooms at the same time so we could wait for our 2nd group to arrive. The front desk staff was very helpful with any questions that we had!!

We didn't get to try the breakfast because we slept in too late each day. My thoughts were that in a city such as Las Vegas, where people stay up until all hours of the night, the Continental Breakfast seemed like it ended a bit earlier than most people would be awake to enjoy. Thought it should stay open a while later...like maybe 10am or 11am. While the outside and the rooms themselves were clean and presentable, the interior of the hotel itself..hallways, stairs, elevator, etc....seemed a bit old and run down. The hallways on the first floor always had a smell of people cooking something with a spice of some sort...but it always seemed to be the same smell...and it wasn't pleasant. I believe the interiors could definitely use an update. I didn't really have time to swim...but the pool was definitely smaller than I thought it would be. Never got the chance to check out the gym.

Pillows and bed are phenomenal.

Relatively quiet location. Close to shopping.