Quality Inn & Suites Lake City

I liked that it was close to by to family.

I got to the hotel around 8:30 PM after a 7 hour drive. When I got to the front doors of the hotel there was no one at the front desk and I had to ring a door bell to be let inside to get to the front desk. I received my room keys and went to my room and did my walk through. The room was dusty. There were old dusty cob webs around the tv, bathroom fan and bathroom door. Found other people’s hair in the bathtub. My girlfriend and I reserved the room for 3 nights and was only given two towels and two wash rags. There was an almost empty roll or towel paper on the dispenser and full roll on top of the toilet tank. When my girlfriend was putting on her make up at the vanity mirror she pointed out there was only want working light bulb at the mirror and the other three bulbs were not lighting up. She even pointed out the towel rack by the vanity mirror was hanging down.

Management

The front desk guy wasn't accommodating when ask. The first room provided was an extremely disgusting order of mold and cat urine. The next room was a bit better smelling however was not very clean. Microwave plate had an thick greasy layer substance, fridge had debris and the sheets had ink looking spots. The breakfast area was not kept up on, there were not a complete continental breakfast as described. The housekeeping staff that was on duty during my stay was amazing and accomendating. She went above and beyond for me and my family wish that i can remember her name because she needs to be recognized for her get customer service.

Owner refused our request to clean the room.

The room was comfortable. They accommodated my handicap and put us on the bottom floor.

There is not really a hot breakfast. There were waffles, cereal, instant oatmeal, grits, bagels, coffee and milk. My wife is diabetic and there was nothing she could eat! When we left, we were charged an additional $200.00 because we were not choice members. There was no housekeeping because they were short-staffed.

Good for the weekend.

I didn't like the fact that i couldn't get in the building for breakfast. No one was avaliable as well as checking in or out. The main door was lock