Red Roof Inn & Suites Clinton, TN

This was the filthiest property I have ever attempted to stay in cockroaches crawling across the wall sewer smell it was just unbelievable

N/A. I am completely dissatisfied with my experience.

The room was disgusting. The bed was made with stained and moldy bedsheets and comforter. There was a strong cigarette odor in our non-smoking room. We only stayed long enough to inspect the room and snap a few photos. I immediately returned to the front desk. I requested a cancellation and a full refund and the employee was very understanding, or so I had thought. She provided me with a cancellation number and said a refund would be issued. I have come to find out that she did cancel my stay, but did NOT issue a refund. This motel wants to charge me for my 2 night stay despite trying to give me a DISGUSTING room and also lying to say they would refund me! I am getting my money back, I’m sure of that. Beware all that would consider staying at this place.

Room was dirty. My socks were black on bottom after walking around. Hair in bathtub no breakfast as website said there was breakfast. Ice machine broken. Could smell pot outside room.

My girlfriend and I stayed here Saturday night and enjoyed the location. We drove to MS Sunday afternoon upon checkout, and I'm so grateful for the late checkout. The owner checked us in within 2min, and we had a room on the first floor. I did notice that the pillowcases could've been cleaner, and the nightstands needed a wipe down. The shower was warm and exactly what I needed. I loved the microwave and fridge, we were able to store our items from the cooler and reheat her dinner. There are ample outlets to charge electronic devices and the AC was definitely blowing on point. The TV was kinda weird, so we didn't use it. None of the channels loaded, so we used my laptop and mobile hotspot to stream via Hulu. The bed was super comfy, I passed out immediately, my boo had a great night sleep. I have family in Norris and this was the perfect place for us on our way home to Houston: close to HWY 75, food and beverage (Krystal, Zaxby's, Burger King, Hardee's, Dunkin Donuts, Subway, Taco Bell, and more), gas stations and Walmart. I'd stay there again for sure. The hospitality of the owner is the reason for this review. He was awesome, I just didn't catch his name. For my first time at the Red Roof Inn, I can't complain at all. I'm looking forward to staying there again next Spring.

Expedia booked us at the wrong hotel twice. We were not on the red roof inns schedule for Saturday or Thursday. We paid for both nights. The motel said that it was the correct address but wrong location number. That was the location of Carysville, Tennessee. The manager would not honor our reservation and give us the room with two queen beds. They gave us a smoking room with a king and a couch because our payment went somewhere else and not to them. They did allow us to check out late, with out late check out fee, because we were not informed of the check out time. If they did not have the one remaining room they wanted us to call Expedia to sort it out because it wasn't their problem and they were honoring the two reservations that were not there but was on their schedule. I will from here on out call the place directly to make sure we are on the schedule. We had to pay the same rate for not nice smoking room. We still have call around to get reimbursed for the two nights there that were not at that motel.

The room was nasty, the floor was dirty it had mouse poop on it. The beds had bed bugs there was wires showing on the wall...

Convenient

I have not had the best experience at Red Roofs before, but I needed to stop for the night and they accepted pets so I thought I’d try it. I was pleasantly surprised that the room was very nice. Newly remodeled and clean. The lobby was closed as they are remodeling it now so no breakfast, but coffee was available ( which is the most important thing for me 😊). The grounds could have been cleaned up a bit more. Had to find a place for my pup to do her business. For me the room was most important and I was very pleased for the price.. Would stay there again.