Holiday Inn Express Janesville-I-90 & US Highway 14 by IHG

Our bathroom had no grout between the tiles. When in the shower is made noises. Subfloor could be looked at. The coffee was not very good, not sure when the machine was cleaned last. The price I paid for two nights did not meat $300 a night expectations. I understand it was a busy weekend in the area, but I never paid those prices in Vegas.

Coffee

A little on the cold side

The staff worked with to fix the issue we had with booking.

Booking.com didn't attach a card to my account, when I paid a head of time. So I almost was charged twice.

The rooms and beds were very comfortable. The breakfast was good and the breakfast area was large where my family could sit together and visit.

I booked 4 rooms for Friday and Saturday nights through booking.com for my mother's funeral . I called the hotel directly a day later to reserve Thursday night for 1 room. The hotel went ahead and reserved that then called one hour later and said that night was completely booked and took one room away from me for Friday, Sat. When we checked in they wanted to charge me a no call no show rate for Thursday night and blamed booking.com. The GM did decide not to charge us but then checked us in personally . I looked on my Discover bill after we checked out and he did charge me for Thursday night when we said he wouldn't . I feel like I have been scammed.

The front desk staff were great! Very helpful and accommodating! The janitorial staff was on it every morning offering housekeeping which I appreciated.

The rooms weren’t the cleanest. The first room we were given reeked of dog urine and when I check the beds one of the mattresses had a stain. The second room was better, but still not great. The first night we were only able to use one bed because there were stains on the sheets so we had to have them changed out in the morning. The bathroom was very small and could use a little maintenance. The shower head was falling out of the wall, but it was still useable so not the biggest deal but definitely not very pleasing to look at.

Breakfast was delicious and room was clean.