The Edward Hotel

Very nice.nice service from the hotel staff more especially Nicholus he made us feel special

The hotel is centrally located between South Beach and North Beach. Directly across the promenade and beach. Close to many restaurants and 25 minutes’ walk to the Soccer and Rugby Stadium in North beach side. Great location for those walkers and there are places to rent bikes on the promenade.

Comfortable, affordable hotel on the beach. Easy access to central Durban and North Coast. Good for business trip.

I spent 4 nights at the Protea Hotel, Edward. The hotel exceeded my expectations, it is centrally located with friendly staff, and a good bar and restaurant. The only real negative is the permanent 'Fun World' located opposite the hotel which was somewhat noisy if you want to relax on the hotel balcony during the day or early evening.

Very friendly and helpful staff. Seafront area is safe to walk if you're sensible and has plenty of restaurants. Is opposite fun fair so can hear music, but sea view is wonderful.

I stayed here for 2 nights, 20th and 21st May 2015. Was looking for a high quality beach hotel to treat myself. Certainly the Edward is handy for the beach, but to my eye a hotel in this category needs to keep it's room style a little more up to date as mine felt a little bit well, dated as opposed to a conscious colonial style which would actuall. Also there was a degree of inconsistency in terms of the quality of staff- all the doormen, security guards, the porters and some of the reception staff were excellent but a few working on reception and in the breakfast serving could have been more attentive and engaged more with the guests. I had a corner room which meant that I had only a "half sea view". In general I liked this hotel very much, and the rate I obtained was good value. The public areas of the hotel are definitely strong points. I ordered room service once during my stay. It was good food and arrived promptly. Breakfast buffet was reasonable, but there was nothing like the degree of choice or quality that I would have expected from a hotel in this category. WIFI worked reasonably well but dropped out on a few occasions. Reception staff gave me generous access to the business area two evenings on the trot. I would single out 2 individuals for praise- the security guard who insisted on providing me a personal escort to a nearby ATM (sorry for not spotting his name) and Johnny on porterage services for organising tours and advice and generally making sure I was okay.

One of the best hotels I've stayed at in a long time! Staff is friendly and treated us like royalty! Will be looking out for Protea Hotels from now on, no matter where I go!

it was a good holiday as the hotel is close to the ocean and a walking distance to ushaka marine world

My daughter and myself felt so comfortable and safe at this hotel.

I stayed two weeks at Protea Edward while in town for work. I had requested an upper-floor room, but when I arrived, I was put into a room on the 2nd floor. It absolutely reeked of cigarette smoke, despite this being a non-smoking property (theoretically). I couldn't breathe the air. So they moved me up to a room on the top floor (it was apparently available all along), and it at least did not stink. Service at the hotel was pretty bad overall. I left notes each day asking for the coffee packets to please be replenished, but days passed and I never got any coffee until I left the empty container on the bed with a note that included arrows pointing at the empty coffee slots. I went to the hotel restaurant one night and was completely ignored (it was open, though, and I was there at a normal dinner hour). I was ignored when I arrived, so I seated myself. I was ignored for another 45 minutes, so I went inside to get a drink and a menu. It was at least another 30 minutes before a waiter grudgingly came out and informed me that he would help me "only because it's not busy tonight" (I was the only customer!). And to top it all off, when I went to check out o the last day, the hotel had magically hiked the rate up significantly from the rate I had booked. So I'd say this hotel is a gigantic fail all around. I do not recommend it at all. There are much nicer options in the area.