Travelodge by Wyndham Marysville

Good customer service, easy check-in, room was clean other than the soiled towels hanging behind bathroom door, very poor Internet signal

One of the worst hotels I have ever stayed in! NONE of the security doors locked. My Non-smoking room was obviously a smoking room in the past. It overwhelmingly stunk of smoke and I could see streaks of yellow and off-white on the walls where they had attempted to clean im the past. The only good thing I can say is the beds and the pillows were very comfortable.

It was very convenient and affordable

Great hotel

Great stay, even with fire alarms going off in our building in the early morning hours.

Our room was clean but there was a greasy food smell we noticed. Also no coffee maker in the room. The bed had an odor but was comfortable. The room and bathroom were clean. The AC worked great. The lady checking us in was very nice.

Staff was very helpful and friendly

No issues

The room was exceptionally clean. It was well laid out. This is all I can say, the rest was rather poor.

The receptionist was one of the rudest humans I have ever encountered. We arrived at 10:20pm ish. There were 2 people checking in ahead of us. She was helping a man and was unable to read the numbers on his credit card and did not have a card reader. He had to leave to go put money on another card, we know this because she announced it to the rest of us. She then began helping the next person in line and while doing that the phone rang. She answered it and talked loudly to another guest in the hotel about a cologne cap he had lost and how drunk he was. She talked to him for at least 10 minutes, finally telling him she had other customers and would have to go. She then finished helping the lady ahead of us, in the mean time the man had returned with his new credit card, so she helped him. She then told us that she did not have a reservation for us, I had the paper copy of the confirmation. She took it from me and said she could give us a room but we would have to pay again, I had paid online. She said we would have to contact Bookings.com ourselves to get assistance. She yelled at me for taking the paper out of her hand, at this point if we could have gotten out money back we would have left and went down the road to the hotel we have stayed in before. While I was trying to contact Bookings.com she called her manager who told her to call customer service. She did. The told her to check her "virtual" payments and magically she found out reservation. She apologized and sent us to our room which was in another building, but she did not tell us which building. It was 11:00pm before we got to our room after a 3 hour drive. We were exhausted. The bed was as hard as a rock, sleeping on the floor might have been more comfortable.

I've stayed here several times in the past and the property is not aging well Dark parking area, too few lamps in the room, no inroom coffee, need to ask for an ice bucket, etc. Time to try a new spot in town.