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6.4 / 10 Guest Rating

Comfort Suites The Colony - Plano West

4796 Memorial Drive, The Colony, us

Comfort Suites The Colony - Plano West - main view

About the Property

Luxurious All-Suite Hotel

Modern Amenities: Enjoy a fitness center, free Wi-Fi, and spacious suites with convenient appliances.

Relaxing Indoor Pool: Unwind in our indoor pool or catch up on work in the business center.

Convenient Location: Just minutes away from popular attractions like Hawaiian Falls Adventure Park and Allen Premium Outlets Mall.

Book now to experience comfort and convenience at Comfort Suites Near Stonebriar Mall in The Colony, Texas!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Suite - Non-Smoking - Photo 1
King Suite - Non-Smoking - Photo 2
King Suite - Non-Smoking - Photo 3
King Suite - Non-Smoking - Photo 4
King Suite - Non-Smoking - Photo 5
King Suite - Non-Smoking - Photo 6
King Suite - Non-Smoking - Photo 7
King Suite - Non-Smoking - Photo 8
King Suite - Non-Smoking - Photo 9
1/9

King Suite - Non-Smoking

Featuring a sofa bed, this suite includes free Wi-Fi and cable TV. A microwave and a fridge are also included.

37 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, KING BED

Non-refundable
Breakfast Included
20% OFF$106.89

$85.51

Includes taxes & fees
Queen Suite with Two Queen Beds - Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Non-Smoking - Photo 4
Queen Suite with Two Queen Beds - Non-Smoking - Photo 5
Queen Suite with Two Queen Beds - Non-Smoking - Photo 6
1/6

Queen Suite with Two Queen Beds - Non-Smoking

Featuring a sofa bed, this suite includes free Wi-Fi and cable TV. A microwave and a fridge are also included.

37 sqm
Sleeps 4
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$106.89

$85.51

Includes taxes & fees
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 1
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 2
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 3
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 4
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 5
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 6
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 7
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 8
Queen Suite with Two Queen Beds - Disability Access/Non-Smoking - Photo 9
1/9

Queen Suite with Two Queen Beds - Disability Access/Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 3 beds.

37 sqm
Sleeps 4
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

SUITE, 2 QUEEN BEDS, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$114.01

$91.21

Includes taxes & fees
King Suite - Disability Access/Non-Smoking - Photo 1
King Suite - Disability Access/Non-Smoking - Photo 2
King Suite - Disability Access/Non-Smoking - Photo 3
King Suite - Disability Access/Non-Smoking - Photo 4
King Suite - Disability Access/Non-Smoking - Photo 5
King Suite - Disability Access/Non-Smoking - Photo 6
King Suite - Disability Access/Non-Smoking - Photo 7
King Suite - Disability Access/Non-Smoking - Photo 8
King Suite - Disability Access/Non-Smoking - Photo 9
1/9

King Suite - Disability Access/Non-Smoking

This suite features air conditioning, a tea and coffee maker and a TV with cable channels. The unit offers 2 beds.

37 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRadio

SUITE, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$114.01

$91.21

Includes taxes & fees
One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
1/3

One-Bedroom Suite

The spacious suite offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The suite provides a carpeted floor and heating. The unit has 2 beds.

74 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
ShowerTelephoneAir conditioningHair dryerRadioRefrigerator

SUITE NON SMOKING

Non-refundable
Breakfast Included
20% OFF$116.88

$93.5

Includes taxes & fees

Guest Reviews

6.4
Good563 verified reviews
AI Summary

Guests highly rate the location and frequently praise the helpful staff.

Categories

Cleanliness5.2
Service7.7
Location8.7
Room Quality5.2
Amenities5.2
Value for Money6.2
Food and Beverage7.2
Overall Experience6.2

Select topics to read reviews

T
TarausUS
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Front desk refused to put me in a working room, disappointed"

3.0

Location and rate

Toilet was clogged for both days of my stay

Helpful?
J
JeffusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 16, 2026

"Overcharged bill rude staff and pool non usage would never stay here again false advertising. Customer always right and"

1.0

Quiet

Door open put back anyone can get in. Staff was rude from booking and never again will I stay there.

Helpful?
M
MarlowusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2026

"Needs better cleaners"

4.0

Location

The room was not clean.

Helpful?
M
MarlowusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 15, 2026

"Good"

4.0
Helpful?
S
SanchezusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Good"

1.0

Worst hotel i ever stay, swimming pool is under "construction" for over 18 moths, but the system says opposite, when I confront the rut guy he literally tell me, they don't pass the info so people can cancel anymore please people don't come to this place and if you do be prepare for the worst

Helpful?
Q
Q52BIbriannaw
Verified booking
Family
Standard Room
Stayed in Feb 19, 2026

"Never again"

2.0

Booked through booking.com. My top search being for an indoor pool. Contacted hotel the day of for pool hrs & was informed the pool was under construction. I was informed they couldn’t do anything I would need to contact the 3rd party. Booking.com would need the of the hotel to respond to the email saying it was in fact true that the pool was not functional. It shows the hotel has not responded & no one is answering the front desk phone. If you need convenience in the middle of a lot of things or just somewhere to sleep it’s fine. Not the cleanest & things may not be operational in the room. Our TV was difficult to operate given multiple buttons wouldn’t work on the remote & my kids couldn’t swim which was what the plan was. Our mini getaway really stunk. Just know if you need help with anything you’re not going to get it.

Helpful?
A
angietV8655FR
Verified booking
Business
Standard Room
Stayed in Feb 3, 2026

"Worst ever!"

2.0

DO NOT book here! Terrible customer service, and this place is absolutely disgusting 🤢 when asked to move to another room they said “sorry that is what your company paid for”?! Wow, not it wasn’t. Quite frankly breaking so many hospitality codes. Bathtub terrible, holes in walls, cracks in floor and carpet and back of door was broken even showed him photos and just applauded at his reaponse. If I could give negative stars it would be -20!

Helpful?
A
AnnausUS
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Fine for a quick trip."

6.0

Good location, great prices.

The walls were thin so we could hear everything throughout the night. The air conditioner was under the window and a cold draft was coming in so the sensors on the AC were probably thrown off, making it hard to keep the actual room cooler. Carpets looked like they needed to be shampooed.

Helpful?
M
MikeluliqueusUS
Verified booking
couple
Standard Room
Stayed in Jan 29, 2026

"Excellent"

8.0
Helpful?
H
HardinusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 27, 2026

"Exceptional"

9.0
Helpful?