HomeTowne Studios by Red Roof Eugene - Springfield

Here's a list of a few reasons why. Tried to check in with a reservation at 8:20pm and the room wasn't cleaned yet. I had to wait in my car until almost 9pm. No blankets. No cups, to even brush your teeth. Only half a roll of toilet paper in room, to lasts the entire stay, two nights. Shower curtain 3" too short, so water went all over floor. Refrigerator door had a knife stab cut thru. The TV remote had no cover over the batteries, not even tape. The hallways had graffiti. Front desk not manned. Phone number listed, but no one answered. Had to wait 20 minutes for staff to come to the front desk to get a blanket. Parking was poor.

The property is way over-priced for the class of motel.

Close to Autzen

When I got there, the office to check in was closed. I had to call several times and then wait. Once checked in, there was no toilet paper no soap and towels. I had to go down to the office to get it as the phone was not working and also was told that there was no one to take it to my room. We didn’t get any towels, I was told they run out and they were washing more. After asking for them several times we were told their machine broke and had no towels. We couldn’t take a shower or had nothing to dry our hands. It was the worse. I would 100% not recommend. Not polite or helpful at all. So dissatisfied and disappointed.

it was a cheap option that looked good from photos but i believe the whole hotel is non smoking from the signs outfront but we where hit with a overwhelming cigarette smell when we opened our room door and its lingered since, we didint complain because there booked out and didint want to have to relocate but its like sitting in a 75 year old smoking grandmas bedroom the front desk lady was very nice during check in even tho the place is packed tho

Gross place but nice desk girl who profusely apologized and comped our booking - we stayed somewhere else. Blood in the floor from previous occupant - nothing more to say.

Motel was nice