Comfort Inn Chandler - Phoenix South I-10

特に無し。フロントの対応もそれほど親切ではなく普通。

・朝食。毎日同じメニュー(パテとスクランブルエッグとトーストなど)でレパートリーも少なく、2日目から食べる気が失せた。金額に見合わないホテルと感じた。 ・部屋のクリーニング、ベッドメイクも毎日してくれず水回りもきれいとは言えない。 ・部屋に電子レンジがあるので助かったが、ケトルなどなくコーヒーメーカーだけがあるが汚れがひどかった。

That I'm not longer there, that's what I like.That background checks aren't done on the housekeeping or any of the employees, if they can clean they hire them, let Laila tell it everybody she has there is on probation and did she also tell that I bought lunch for her employees on several occasions cause they dont get breaks like normal people and I can prove it. I dont eat meat, so I ordered meatlovers and wings for her employees. But to sit and then air your employees business to whoever you see, makes me wonder why she would do that and if she's disabled like she told me then why is she cleaning rooms and other jobs when the employees dont show up, she doesn't look disabled to me so whose paying her disability but she is working doing stuff I can't do, but she's disabled, seems to be some fraud going on somewhere. Since the police was called on me I just wonder us she getting disability and working. He stepped right in and took his mother's side which his mother lies alot and she degrades people, when they dont do what she wants she fires them and threatens them with ice, this is what was done with Andrew when she had him working on the electricity in the hotel and he had no license at all and the lights flash in the hotel and mine did the whole time I was there and several guest complained about it and im surprised they haven't had a electrical fire there. This is really said cause I've been a Choice rewards member for 12 years at the most but this right here like I said im done with Comfort Inn. This was a bad experience, his mother is a liar and I have the text messages of the retaliatory behavior, like the older lady that was there and she had her put out, she took the TV out of her room since she had to give her a discount. I let her use my TV cause she kept trying to get me to pay her instead of booking.com, so she was a very manipulative person and at that point I knew I needed to remove myself.

Laila is very nasty and she gossips and talks about everybody's business even her own children. Especially her son Rog..the manager. I dont think its a good idea for family to be working together like that she's a trouble maker and Rog he allows this bad behavior and he'll defend it and it's tacky. That causes a problem. So her text messages proved she considered me more than a tenant, but I have a problem with people who can't handle the truth and she escalated this and her son Rog he allowed it, so I will be contacting corporate Comfort Inn, cause they are allowing this and the reviews that I have prove it.

To pack and leave and get away from how nosey she was in everybody's business and she wonders why she has bad luck and it will continue nobody gets away with anything, period. I dont have those issues this time i I am at a 3 star and I'll never stay at anything lower than that and the review I saw about how she is a warning steer far away. Make sure you dont leave anything in the room I specifically heard her tell a guest that they didn't leave anything in the room and she said if they didn't get it its not her fault they should've checked the room before they left and yes someone stole something out of my room and put your stuff in your car if its if importance cause they do no background checks and let her tell it she says majority are on probation and one for murder, so iI know what everybody's life story. She tells everybody's business even her own son. Just talking behavior all the way around.

Key Issues: Hostile Environment: Following my refusal to engage in workplace gossip regarding staff personal lives, General Manager Laila became confrontational. After a verbal disagreement regarding her behavior and a missing TV from my room, she escalated the situation. Retaliatory Eviction: On March 7, while at a doctor’s appointment, I was informed my room was "re-booked" and I was being evicted. A staff member (Coolidge) explicitly stated I was being put out because I mentioned seeking legal counsel for her retaliatory behavior. Fraudulent Documentation: Despite my reservation being made through Booking.com (non-refundable), management falsely claimed they had refunded me to justify an immediate checkout. Identity Tampering: Corporate records now show my name was manually changed in the system to "Ali Moore.this was told to me by corporate on a recorded call." This is a fraudulent alteration of a legal reservation requiring government ID, likely intended to distance my actual identity from the incident report. Police Misuse: Management called local law enforcement, falsely reporting me as a holdover guest. When the officers arrived, management admitted my checkout date was originally Monday but claimed they had "changed" it in the system. Request: I am seeking a full investigation into the fraudulent name change on my reservation and the retaliatory actions taken by Laila and her staff. So yes we have a very big problem.

Close to the freeway

I found other hotels to be clean when you open the door. It just didn't have that smell of clean. Plus they stuck me on the third floor. It took time to get anywhere.

Clean rooms, clean linens

The hot water pipes were vibrating like they were trying to break out of the walls, and we didn't have a soap for the shower.

No había agua fresca en la ducha

The staff were super kind and answered any questions we asked about needing to go here or there!!

Nothing