Comfort Inn Evansville East

Not one thing has been okay with my experience here.

I paid for 2 nights and my room was infested with bed bugs. The smell was overwhelming. There were stains all over the bedding, and blinds. I could positively say that the room had not been cleaned in a long while.. I don't know how the health department or BBB has not shut this location down. My window had water pouring into it right above the air conditioning unit. The staff is not helpful when it comes to refunding me. I am still waiting to hear back from management, as I missed work because all my belongings are in trash bags in my back seat. I don't have funds to get the proper laundry services for debugging. I need a resolution fast

It advertised a hot breakfast; quiet, the staff was courteous and accommodating except the inability to provide hot water for a shower the night before surgery.

I could not take a hot shower the night before my surgery. After surgery I was not allowed to take a shower, so I feel I paid for just sleeping and couldn't even wash. There were no queen size beds available.

Room was clean and quite

Breakfast - bowls of fresh fruit were empty, very few yogurt in refrigerator. Sausage was cold. Seemed like the person stocking was putting in minimal effort.

Location was close to our event in Newburgh and close to restaurants.

The power outlet for the coffee maker didn’t work so I used the outlet for the microwave. I forgot to mention it to the front desk.

Value

Bed was hard. I asked the clerk if our room was far from the elevator and she said no. I had an obvious disability for walking and the room ended up being the furthest room from the elevator. The room also had a strong smell of paint and had to leave the window open all night !

The breakfast and the separated bathroom space

Beds seemed small, and uncomfortable