Red Roof Inn Boston - Southborough/Worcester

very good room with two beds

breakfast needs to have food along with breakfast

front desk lady was very nice and helpful

Had me stay in a one bed and I booked a two bed, ac didn’t work, tv didn’t work, cleanliness was terrible, and customer service suckssss ssa

Anything other than the peaceful location

The TV did not work at first but was finally fixed (clerk was aware of problem but did not say anything). I tried to call by the room phone but that did not work either. Bugs and ants in room. Ice machine hard to use. Found out by fellow guest about another ice machine unit-IN MY building. Reservation clerk was not friendly to me or others that I saw her interact with. (when I checked in nor when I stood in line to ask about TV and phone). Sign told me about the $3.00 charge for using the safe, which is to be taken off my bill since I did not use it. Lesson, pay attention to signs.

Paint Peeling, Bugs on Floor, and some interesting neighbors,I suggest staying clear of this hotel.

Absolute worst stay in my adult life. Mold on the air conditioner vents, moldy bathroom with rotted walls from shower over spray, bed sheet didn't fit the mattress, small room with zero amenities. On top of this, didn't refund my deposit. No reason given, just didn't provide a refund of the deposit. Avoid this hell hole, I implore you. Junkies living out of the hotel in addition to all the horrible aforementioned reasons. AVOID!

Great value and convenient location. I stayed July 10, 2025. Cheryl, the night manager, greeted me with a smile and made sure I had a room close to where my car was parked. Employees like Cheryl, make the experience great or average when you stay in a mid range hotel. which is why I gave a rating of 5.

good

The location and grounds of the hotel were amazing. We had great access to major highways and the location and grounds were wonderful. The staff was very friendly and helpful when needed.

I had an infestation of fruit fly's in my room most of the time I was there and because I was staying almost a month the room cleaning was only available Tuesday's and Friday's. Those weren't the best days for me because my puppy had to be out of the room. I was there for a charity fundraiser for ED, a graduation, parties and visits with family and friends. I was only able to arrange a cleaning twice. Being a little more flexible on cleaning days would be much appreciated when spending so time and much money there.

Bugs in room