Red Roof Inn Washington DC - Columbia/Fort Meade

Convenient location

The room,Mold in bathroom smoke smell cleanliness I’m not doing this right give me a second

Absolutely NOTHING.

Everything smelled like smoke, the toilet did not work, the shower water smelled terrible and the lock on the door did not work. People cleverly lived in this hotel and it was very scary to stay there. I stayed awake ALL night fearful that our room would be broken into. If I was so terrified to say anything I would’ve requested a full refund but I just wanted to get out of there as quickly as possible!!!!! TOTAL waste of money!!!!

Nothing

The roaches!!!!!!

Location

Customer service was really poor. Staff had a hard time checking me into my room because I had a Canadian passport, I got locked out of the room several times and the towels were less than decent. I stayed 4 nights and slept on the same sheets. Floors were sticky when I walked in it barefooted. TV never worked once.

Nothing

Everything. Smelled of cigarettes, dead bugs in the bathroom, stains on the sheets, television not working.

Cleanliness

n/a

I called to make a reservation for this Jessup location as we parked our semi truck and trailer at the TA and just needed a night or two to relax out of the truck as we’ve been on the road for some time. Gave my information and gave my card to hold reservation. We walk to the location. The front desk attendant sees us standing there for 30 mins. I ask for an update the card swipe machine doesn’t work so he can’t process check ins only if booked by a third party. I book quickly through Expedia he gave key to our room. As soon as we turn on the light upon entering the room there are 5 roaches we kill immediately and flush. I immediately go down to the front and advise of the roaches and tv not working he says he can fix tv and will look at the roaches. No sir we can’t stay here!! Roach infested. Floor tiling lifted and old. I tell the attendant Expedia will call as I’m requesting a credit bc he is not able to credit my stay I booked through Expedia. Now I’m upset exhausted and disappointed. We walk next door to the super 8 a block over. Clean and no roaches. Expedia customer support claims they called the front desk. I spent $ 200 at this disgusting roach infested red roof inn then another 200 at super 8 hotel. Now im out $400+. And in reviewing my bank account red roof in charged my card $95.00 for what I have no clue!! I hope Expedia credits my money and Expedia or trip advisor should visit these places. There were roaches in the lobby as well. Someone calling the police. Other people saying they also killed roaches. I rather sleep in my semi truck that has zero roaches. I give zero stars!!. Disgusting hotel. Attendants that have zero customer service skills to leave us standing there and saying he didn’t see roaches in our room after we killed them. I have a dog I can’t leave roach corpses in the floor.. Bad!!!

La cama

El baño

the lady at the front desk was amazing

A man was park outside our door playing with himself