American Inn and Suites Bishop

Roaches everywhere. Black water was seeping from the floor. The AC unit has no cover on it. Smelled of mold. The trim was coming off everything. Tv didn't work. Neighbor had a dog. Woke up to a cat in my room.

I made my reservation in advance and when I arrived they didn’t have any rooms. AND the listing on your site was still advertising openings for someone else to potentially purchase a room that isn’t available as well. I Need my refund from Hotels .com

First thing I’m told is there is no rooms and claims she told Expedia already, I’ll have to take it up with them. Hopefully I get refunded the non-refundable payment ?

The staff was extremely helpful when we got there. They we out of rooms.

Very good service

The tv didnt work in my room,(called office but no one came to fix it), part of safety lock is missing inside of room,and socks were filthy from floor in my room..

Staff was very helpful with all issues

n/a

The place was dirty and smelly soon as I walked into my hotel room I got a smell of cigarettes and I could not use the AC not even for 10 seconds because of a smell soon as I turned it on and it was like 80 to 90° out so I did not have AC when I stayed

Good value for the money