Red Roof Inn Lansing West - MSU

We booked the room based on the pictures posted . The room was nothing like the pictures nor was the surrounding areas. Upon arrival it was obvious people were living here . There are numerous grills chained to the light poles surrounding the property . Parking lot had trash in it and many people were out smoking pot. We still proceeded to check in because we were visiting our son at college and it was parents weekend so we weren’t able to find another hotel under $500 a night . The check-in staff was nice and gave us our check in key . The minute we opened the door it reeked of weed . It was obvious someone had been smoking in that room and had smoked a lot . We returned to the front desk and asked for another room or a refund . Because we booked through Expedia they said we wouldn’t be able to get a refund right away and that we would have to submit a request and hope that they accept it. We decided to try the other room because we didn’t want to possibly have to eat the $200 we had spent on the room . New room smelled better and was semi clean. Shower didn’t work like it should . Water barely trickled out. There were dogs above us and beside us that barked most of the night everytime they heard a door close or a person outside. The ONLY bright spot about our stay was after visiting our son on campus we came back and hung out at Horrocks Farmers Market. Would absolutely never recommend this hotel to anyone and will obviously never stay here again

Came down for family day to visit our daughter…her first year in college at Michigan State. Room was filthy. The floors had stains on them, tub was not cleaned, and the bedding was dirty. We checked about 4ish and checked out by 6:30am because we wanted to get out as fast as we could. We even looked for rooms at other hotels but they were booked. Very disappointed and would like a refund.

The shower

The pillows

This place was very dirty

Possibly the worst hotel experience ever. The room was filthy. Smelled bad. Once we arrived we were told all rooms are "EXTREMELY pet friendly." (We have severe per allergies.) But I wouldn't stay there with a pet, either. Really rough looking residents. I didn't realize what type of hotel it was when I booked it through Hopper. Strong cannabis smell permeating the area. The person at the front desk was very understanding and helped us with our refund. Obviously most of these positive reviews are fake, which is sad because that's what encouraged me to book with them.

Hotel is in a convenient location to shopping and restaurants, but doesn’t have the safest feel to it.

Excellent staff, check in staff was fantastic, friendly and helpful. I asked for a blow dryer as I had forgotten mine and two seconds later she provided me with one!

The shower was great.

No body was at the desk when we got there and we had to wait. The people next to us were fighting and was very loud. When we left no one was at the desk again and she seen me coming in and she went to the back.

The shower was nice.

There were several flys in our room.