Red Roof Inn Lansing East - MSU

Location

There were police at the hotel initially when we arrived. The room was disgusting with garbage left in thr bathroom, the TV was not worrying, which i called the front desk and his response was "Sorry they're nothing i can do. " so we didn't have TV the whole time. Also thr phone had no cord and had to use my cell phone to call the front desk. Lastly there were people "living there" which were sketchy individuals and smelled like pot the whole entire place. Of and the cops can AGAIN that night! It was awful!!!!!!

The location is perfect.

No fence. Many people are able to come to this location and not pay for a room and party do illegal drugs in the open like the stairs

Quiet

Found bed bugs

Defend for the price. Great location and staff is always friendly.

They don’t do a small breakfast or even coffee

Fairley close to where we needed to be.

We arrived after 9p as we stated. There was a handwritten note on the door that our reservation was cancelled since they didn't have any rooms for us. Why make a reservation if you don't honor it? They put us in a room that the TV didn't work. WOW not only did the TV not work but the heater did not work, and the wall socket was scorched black. The tile floor was covered with throw rugs since the floor had buckled and was cracking up as a result of a ceiling water leak in the bathroom. They moved us the next day to another room. Interesting that there as a sink in the bathroom, that was located between the shower and the toilet, and no mirror! How are you supposed to see your face when you want to shave? The coffee machine in the room was missing pieces so you couldn't make any coffee. The heater and TV worked in this room. Management gave us an extra night at no charge, woo hoo. This operator should be required to bring the facility up to far better standards then what it has been allowed to operate at. Room 134 was our original room.

I don’t like anything because when I came to check in they have sold my room. I hate this hotel. I paid the room rate before I came but they sold my room. We couldn’t find any room in the middle of the night and looking around

They canceled our room without notification.

I made a reservation and when i got there it was sold out. Tbe clerk was rude.

That i made a reservation and no rooms were available. The clerk was ruxe and walked away while i was talking...