Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center

The location

The condition of the bathroom

Friendly service

NA

Staff was very friendly and helpful. A woman named Shawn helped us very much! The location is perfect for downtown. We stayed in a suite which was perfect for us 3 friends traveling together which gave us each a bed and no one had to sleep together. TV sizeable in each room as well with comfortable couchbed for sleeping, sitting together during the evening.

The elevator broke twice during our 3 night stay and we had to walk 3 flights of stairs including packing all our luggage down 3 flights of stairs. We had 2 broken tv remote controls, 2 of our 3 room keycards didn't work. Our door had the plywood backing coming off it to the bathroom door and got stuck and we had to call maintenance. There were only 2 towels in the room which was a suite. There were no linens for the pull out couch sofa. When I asked about them I was told she had worked there 3 years and didn't know the couch made a bed. The refrigerator in the room leaked water all over the floor and we had to call maintenance for that. The room was clean but the stairwells were very dirty and looked like someone inside dropped some trash. Their was a piece of old fried chicken in the stairwell for 2 days. I called this to the desk's attention but was told housekeeping came in at 9am and would take care of it but they never did. On our last day when we checked out my friend who had recently had heart surgery called and asked for help with her bags since we were on the 3rd floor and the elevator was down. They sent Sean who came right away and was very helpful. The hotel is a great location but needs much work.

Everything!

Everything!

The staff at the front desk. All of the ladies were very nice and friendly but the hotel itself self please that place is trash.

The hotel is nasty as FAWK , somebody shot the load in the elevator and it was dried up on the wall right below the button panel, baby roaches in the room, police coming in and out knocking on people doors. Just awful

It's comfortable and out of the way.

Area was decent that’s about it

Had baby roaches in my room, one along side my bed and one crawling at the desk while eating dinner. Actually wanted to leave but due to the snow storm I was stuck overnight .