Red Roof Inn Salem

room was clean and comfortable

the housekeeper knocking on the door at 10:55am, it was not necessary and should have allowed us to leave at 11 as we were planning and did. Housekeepers should not knock on the doors anytime before 11am!

Very nice

Very nice

Good place

It was good.

i actually enjoyed the place based on prior stays with no issues, the staff this particular time refused me due to my age being 20. i understand this is policy being enforced but i was unaware of it given i’d stayed there two times before with no problems or mentioning of that policy. everytime prior theyd checked my id and had no issues.

property is great

Everything was good

I’ve been trying to cancel since the minute it was booked. i need my money back j

this property is not clean

Properties clean, and well kept and the rooms are comfortable

The front desk staff, I believe in particularly Chris. He was hostile and rude and I have booked here several times and I was going to rebook the room, but he refused to rent it to me again only because I asked for a late checkout so I could wait for my ride to reload my funds onto my card. I left the room clean as I always do and I’m always very polite to everybody. But his attitude to us was very uncalled for. I did not appreciate being insulted by the staff and discriminated against and as far as continuing to stay here, I don’t think I’ll be doing that anymore considering this experience that I just had with this gentleman and I’ve stayed here several times before, and I really like this property, but I will not tolerate that kind of treatment that behavior in that hostility and aggression.