Red Roof Inn PLUS+ Columbus Downtown - Convention Center

great location

Rooms were okay to spend the night.

Staff was not personable and paid parking with not enough parking.

Good for a one night stay

Parking was located across a highway and was 19 dollars a night. Was never told this

The beds were comfortable and the location is great

Curtains in the room were awful and they had no amenities at all. There was minimal coffee and the front staff was not pleasant

it was clean

the lady when we checked it seem like she hated her job hated that we paid for parking when we had to walk across two roads to get to hotel and the queen bed where so small

It was a good location

They did not give us our King room reserved, instead we got a full bed “they gave away our room” even though we had this reserved for months. We also were supposed to have upgraded linen and a snack box which was not provided due to not getting the room we reserved and paid for. They gave us a full room when we reserved a premium king suite.

We were not able to enjoy the property. Despite confirming our reservation and booking more than six months in advance, there was no room for us when we arrived for check-in. No compensation was given, and no attempt for relocation was made.

Parking was overbooked and they had no room for us. We were left stranded at midnight in a strange city where there were no hotel rooms available due to a large concert that fully booked everywhere. Which is why we booked six months in advance and thought we had a place to stay the person at the front desk only remark was they had no idea what to do and they tried to get a hold of their manager, but they didn’t know what to do either the person at the front desk had only been working one week before they were given the night shift on a fully booked night and was the only employee there.