Hampton Inn Lancaster

Clean, convenient for shopping and food!

A little drive from a few places but not entirely too bad! No microwaves in room but could use the one where the breakfast bar was.

Close to mall and restaurants

It was fine, breakfast was decent.

Location is excellent

It’s starting to go downhill when I first started staying there when I would come in. It was really clean and so comfortable and now it’s not really either of those things there was a nasty tons of french fries behind the desk in between the beds. I only found out because I dropped my watch behind there and I had move it a little to get it out and there was the nasty fries and other stuff on the floor, so that wasn’t very nice to look at or to know that no one ever pulled it out to clean it. The beds are not so comfortable anymore either I felt like it was the dirtiest room I ever had when I stayed there they need to start taking care of the place the entire place again!! inside and outside

The rooms were wonderful

I stayed for 3 nights for approximately $112.00 per night. I thought this was a very fair price. I had to check out for 1 night and then checked back in for 1 additional night. On the last night they charged me $190.00. When I asked why the same type of room was so much more they said their prices change on a daily basis. I travel to Lancastet quite a bit and thought I had found a great place yo stay. But if I csnt countvon price consistency during the same week, I won't be back

CHARGED MY CARD 3 TIMES AND OVER THE AMOUNT I WILL BE MAKING A POST AND A REVIEW WHILE FILING A CLAIM.

CHARGED MY CARD 3 TIMES AND OVER THE AMOUNT I WILL BE MAKING A POST AND A REVIEW WHILE FILING A CLAIM.

We woke up at 7:30am Saturday morning to the maids yelling vulgarities to each other using obscene words for female anatomy. I called down to the front desk and was informed they had handled it. 15 minutes later it was still going on so I went down to the front desk and the clerk informed me she was the only one on duty and that she couldn’t do anything about it. I called today to speak with a manager about it and the clerk hung up on me mid sentence then refused to answer my calls. Absolutely appalling!

Everything! The staff was rude and when I brought it to their attention they did not care and then hung up the phone when I tried to communicate my concerns.