Comfort Suites Springfield-Eugene

Front desk staff was very helpful and polite. Breakfast hostess was very timely replacing items and keeping things fresh and clean. Beds are comfortable. Construction on the building, mixed with the 2 floors of children running around all night (literally), made for lack of sleep. Very noisy stay for us. Also, much of the parking lot was taken by construction materials and equipment which made parking a nuisance because there weren’t enough spaces for guest vehicles.

Didn’t get to try breakfast. Ended too early

Dog barking in room next to ours, breakfast ends too early

Where to begin......Desk attendant less than remarkable. Absolutely filthy stained carpeting! Mold on the bathroom Ceiling, oh and were are painting the outside of the building so window covered with a sheet of plastic! Not to mention noise and workers talking while trying for a quick nap before dinner. Will probably stay away from all Comfort Inns after this visit. Really a bad experience.

I loved the honesty of the staff. Expedia on the other hand said the room as a suite with 2 queen beds, 1 twin bed. Hotel was honest to say-it’s a fold-out couch. Expedia, stop exaggerating!

It was a clean quiet and comfortable. Everything you would want in a hotel

More construction! Another hotel that is under construction and is not noted by Expedia. Check out is 12 so we thought we could sleep in but then hammering started at 8am. We checked in just before midnight and really wanted to sleep in. Expedia should REALLY let us know what we are getting before paying!

We arrived around 11pm with three kids, after driving for 9 hours. The front door was locked and no one was at the front desk. We knocked, called multiple times, and waited for over 10-15 min with all our luggage and a tired family. One of us walked to another hotel and they had walkie-talkies and contacted someone who was “in the pool area.” The employee (Markus) stood behind the desk and glared at us. All he said was “ID please” firmly. We looked at each other and laughed saying “we were getting worried no one was coming.” He repeated “ID please.” He was extremely rude & was short & annoyed. When I told him I didn’t appreciate his tone with what had happened he got defensive and fired back that he wasn’t wrong and he was supposed to be dealing with something else and the door was to be locked so what was he supposed to do? I wanted to leave immediately and if it weren’t for being so late and my kids so exhausted behind me, I would have! We mentioned this to the manager in the morning who seemed receptive to looking into this behavior. Even still, we won’t be back.

Nice room. Quiet but construction made parking difficult. Nice staff besides one guy.

I really enjoyed the staff and gluten free breakfast options.

Clean and convenient.