Delta Hotels by Marriott Vancouver Delta

Casino hotel, good food, parking, close to ferry terminal, staff very friendly

All of the front desk staff we interacted with were particularly nice.

Very clean and modern

AC a bit too loud

The property is new and clean, but the beds are uncomfortable as they are too soft and I had to sleep on my side so that my back didn’t ache and I have a good back!. The AC blows at your face when you’re in bed so that’s not a great experience as you’re trying to sleep and stay cool during the night. I would probably not stay there again because of the beds and how the AC system is setup.

The hotel is lovely much of the staff are well trained and friendly, but I checked in for the spa after a long travel day and when I made the appointment, I didn’t go back and check email for anything and when I arrived, I found out they sent paperwork to be completed. I was chastise by the Spa manager Chelsea for not doing it. Rather than doing it from my small phone screen I asked for paper and she said they didn’t have that so I started trying to fill it out, but I wasn’t getting very far and she continued to chastise me so I finally just gave her crap back because I filled out certain information for the third. I guess what, she finally gave me paper, and I filled in what I had not previously filled in and she stormed out and went and got the hotel general manager, Sam, who walked in and immediately was unprofessional if I didn’t need the massage after 16 1/2 hours of travel time, I would’ve canceled. I am glad I didn’t because Aysa was my therapist and she was wonderful. Also, the front desk staff was wonderful. My biggest negative was the hotel does not have any restaurants or bars, but it is attached to a casino that does the casino is owned by a different company so you can’t charge things to your room.

Nice hotel

Great customer service and great quality rooms The staff were terrific and pleasant to deal with i will recommend this hotel to friends ,family members and colleagues 😀

The hotel itself is great. New clean rooms, comfy beds, nice bathroom. The restaurants however were not that great but I don't know who owns what