Extended Stay America Suites - Hartford - Farmington

Location was great

Room smells like smoke and cigarettes and cleaning could be better. Soon as we checked in to the room it smelt like cigarettes and the sheet and blanket was dirty and had hair in it. I asked the front desk for a new blanket and some room spray for the smell.

The property is clean and the staff is amazing

Nothing bad to say

The location was excellent - right by an entrance to I-84. The room was quite comfortable and large - with a sofa and chair, coffee table, kitchen and bed with night stands, as well as a dresser and closet.

Breakfast was not much - I expected a continental breakfast but there were just granola bars & some muffins, oatmeal packets and coffee. The only thing gluten-free was the oatmeal. The coffee was pretty good. The property is older but reasonably clean.

Quick clean and quiet.

It was a roof over our head.

Filthy. Stinks of cigarettes in the hotel. No breakfast, false ads. Surfaces in room not clean. Cleaned them myself. Dishes were by request only. They rationed out two sets of silverware when requested the dishes. Didn’t have enough to give to the customers. Pots and pans were not available the whole 3-night stay. Unbelievable. Staff was indifferent about this. It’s an extended stay for crying out loud. Plus the range and oven was unpredictable in heat settings, couldn’t get the food warm for anything less than 3/4th power. Fold out couch mattress was filthy with dried food bits in the mattress folded up, stains galore. Rationed out the pillows too, I requested more pillows but was denied. Seriously disgusting place. Not at all happy with it.

Your staff is exceptional, Destiny.

It was very outdated in terms of interior decor etc but very clean.