Suburban Studios Macon North

The only nice thing about the place was the nightstands. They looked like they are trendy. I found hair all over the kitchen, the nightstands. There were traces of bedbugs under the bed. It was awful. I think you could find somewhere on the street cleaner than this place. I’m had to call a phone number to check in and the check in counter was behind a roll top door. The employee too almost 10 minutes to come down. It’s very unprofessional. All previous extended stay campuses seem to be like this. I am sure this is not the first time this has happened.

Alishia was upbeat, pleasant and helpful at check-in. Returned late one night and key would not let me in the front door. Nightman answered phone quickly, was responsive and friendly. Hallway had a different food odor each night, not pleasant. Room was clean enough but couple of dead bugs by the AC unit, didn't see any live ones during the stay. Bathroom was clean, kitchen area clean but extremely date and one cupboard door would not stay closed. They need to rip out the carpet, probably clean but just doesn't look it anymore

Power was out in some of our outlets, but they fixed it quickly and offered a discount and fixed it within a couple hours. They were very accommodating!

NOTHING

Customer service is poor!!! Just all around rude, would never recommend. Donovan at check in was the most helpful person and he’s new. Management is horrible.

I honestly don't know how this has an 8/10 rating. I've never had to leave a review like this before. Pictures and reviews looked good but don't let it fool you. We went to a different place to stay

The Suburban outdid my expectations. Nothing is perfect but theybwere great for the price and beyond! Def coming back. Don't go raising the prices now when this post catches all my Military brothers and sisters now. Great place for Vets. Oh, my only gripe is that its good to have trash cans in the hallway but they need to be in the rooms as well. Michael U.S. Army Veteran

Check in was quick and i love the decor of the suite.Clean,spacious, and very clean.Frobt desk guy is very professional and accommodating.

The price

We used to stay here when it was Extended Stay the room was clean and you got dishes everything in the room was in working order, now don't come here. It's like staying in the projects. Half the lights in the room don't work, the air conditioning doesn't work properly, you have an iron with no iron board, they have no dishes to give you, kids running through the hall. And the excuse from the staff is "sorry that's the way it is here." You wonder if you're going to be safe. I will not stay here ever again. Rather spend the extra money somewhere else.

Staff is so kind they did their best. Free car parking area.

I couldn't able to get the room I booked through booking.com. I have a confirmation of one room with two queen beds but they gave me a queen room with a 1 queen bed. It smelled awful The one above's walking is feel and hear in my room. It was loud enough to wake me up. There are small insects in the room

Good location; clean room; comfortable room; quit hotel.

Have been overcharged more than what I had in my reservation: tried to explain to the staff, and although they recognised the overcharge, they didn’t reimburse me yet.