Cincinnati Marriott at RiverCenter

The only complaint I have was the water pressure in the shower. Other than that, the mattress was wonderful.. love the location. We were there for a Reds game. Our check in clerk, forgot her name was welcoming and very polite.

Great stay at the Marriott in Cincinnati! Excellent service throughout—Fish was especially kind and super helpful. Made my visit smooth and enjoyable. Would definitely come back again! Room was very clean and the location was perfect!!

Fish was fantastic! He had my car waiting for my early morning flight ! Excellent customer service! Highly recommend the valet at this Marriott.

The service at the hotel is amazing from valet parking, front desk, restaurant, to the cleaners. The hotel does need to improve maintenance. Only 1 elevator working, no temperature control knob on refrigerator, bathroom needs a door that closes, & also a vent in bathroom.

The breakfast buffet was awful. I’m talking about the taste of the scrambled eggs, the greasy, fatty bacon, the vegetable/potato mix tasted real bad. The fruit was okay.

Windows facing the river need to be desperately cleaned! Showed probably needs refreshing and entrance to the hotel via the elevators is king of creepy, especially when there’s no one around!

Parking

I forgot to get the invoice and called them in few hours to email it. I was transferred to another centre where it was so difficult speak with a rep. Don’t understand why this was a difficult task for the rep I spoke with at the hotel. It literally took 20 minutes on the phone back and forth.

Clean