Extended Stay America Suites Washington DC Gaithersburg S

Hotel was not very clean and outdated. Other occupants were very loud and the quiet time hours were not enforced by staff. The beds are super hard but clean. Trash had not been taken out so room had a smell. If you just need a cheap room, this hotel is ok but if want any comforts at all, this is not your place.

2 night stay after surgery before traveling home. Checked loaded luggage cart and came in only to find out elevator broken and room was on 3rd floor had to carry everything up and down 😬

Elevator was out of order, climb the stairs way to 3rd floor. Plus, as far as location on a hill, had to take stairs to get to lower ground. Lots of stairs but pleasant stay

Hotel was over boom and didn’t have a room available

There was one person in front desk that seems to do everything -- checking in guests, providing towels, doing laundry, etc. The requested bedsheets & pillows for our sofa bed were finally available after 3 attempts. They were given to us directly from the laundry, unfolded in a plastic garbage bag.

Nice place

The space is dated, the walls are thin. It was ok defintely 2-3 stars at best

I was given an option of two rooms. One stated to be better than the other. One smelled of wet dog and the other had a leaking shower faucet which made the room smell of chlorinated water. Fortunately, I only needed the room for a single night. These rooms clearly need maintenance and attention.

This is by far the worst hotel I have ever booked, we looked at the rooms and decided not to stay since this is more like a 1 star hostel, very disappointing.

The guest services was horrible. Wifi connection was very bad. It has false advertising about breakfast included. It is not a real breakfast. It is a to-go breakfast.