Extended Stay America Suites Washington DC Gaithersburg S

The best place in upper Montgomery county, MD

Terrible. Filthy

I checked in the hotel and the room had bed bugs. They offered me another room but after thinking about it I felt uncomfortable and wanted a refund and they refused! I have the video that will go up! I was in the room for less than an hour and no help from them at all!!!

Unfortunately the room smell like sweat and there were cockroaches in the bathroom. The room was big but these other issues were too much.

This was a last resort place to stay, room was dirty. We entered the lobby to an unmanned front desk, or do we thought. The receptionist was setting off to the side basically hiding. Only got up to answer a phone call and proceed to act as if we were not standing there. I will not recommend this hotel chain to anyone. Worst experience ever.

You get what you paid for. The place is dirty. Carpet has stains that look like a murder scene. Mildew smell. No extra pillows and blankets for the sofa bed. Request for them only to be told they don't have any. Would not stay again.

Just bad on so many levels. Service, decor from the 80's, appliances that didnt work. We stayed 30 minutes, long enough to find a better place.

Terrible! And infested in roaches!

un olor al entrar al hotel que parece que vivieran vagabundos,el cuarto olía mal las almohadas parecían pedazos de trapos llegamos solo a dormir una experiencia mala

The staff are so friendly and they give us a great service.