Extended Stay America Select Suites - Detroit - Warren

Nothing

We had to literally leave the hotel in the middle of the evening after 30 min we arrived, the towels were dirty with hairs in it and stains on it. The room was smelling like animals pee, the desk chair dirty. We really had a Terrible experience, for 90$ i don’t absolutely recommend it.

Worn and dirty. Refrigerator did not get cold. Had to use the freezer which wasn't even as cold as the fridge should be

I chose this hotel primarily for its kitchen access. However, upon arrival, I discovered that I had to pay two separate fees: $39 and $29 for the use of pots, pans, and dishes. The floors are all vinyl or a similar material, which could be a good choice if they were properly cleaned. Unfortunately, I had children with me during my stay, and their feet became extremely dirty from walking on the floors. Additionally, the TV remote didn't work, and when I requested a replacement, there were none available. On the second night, when I asked for an extra towel, I was informed that I would need to exchange one for it, which is understandable. However, I was also told that I would need to pay an additional fee of $1.75. I was just very unhappy with the stay.

Nothing

Bed bugs

Absolutely nothing

Everything was horrible

Overall it was a nice and peaceful stay for my two nights there no complaints

This property use to be pretty decent. I recall staying here when it was Studio Plus a LONG time ago and it had REALLY, REALLY went down. The front desk staff is nice, not necessarily “friendly” but it’ll do. But the biggest issue is the cleanliness of the rooms - stains on the walls and floors, worn down furniture and bad odors in the rooms and halls. The smell in the hall nearest the elevator/front desk area smelled like farm animals. I find it interesting that they charge close to the nightly rates of better hotels in the immediate area. It’s unfortunate that such a small hotel can be this bad - some of it is needed upgrades, but most is simply management. This hotel is a 4/10 and could easily be a 10/10 with the right management, ownership and staff. SAD!