Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd

It's dirty and bugs are all over the carpets

Checking in was a little difficult. I had to wait downstairs before someone came to open the front desk.

The ONLY thing good was the location

Dirty, needed repairs, no utensils NOTHING

There was no one at the lobby to check guests in or out. You had to call by phone and wait for someone to arrive and assist you. The room had a terrible smell. Even if you are looking for a one-night budget stay, avoid this place. It was the worst experience we’ve ever had.

First off the staff was very kind and pleasant. What I am about to say has no reflection on them. They are able to do so much because they are just staff. Now here goes…Bookings description of this hotel site is very deceptive. They need to take down the pictures of continental breakfast and coffee because there was none. No Coffee machine in your room or complimentary coffee up front. Not even throughout the day. There was no coffee available the entire stay. They had no common areas to sit outside of your room. The lobby only has a picture or two on the wall. So please read, read, read and do not go mainly by the pictures as I mistakenly did. This site has major safety concerns due to long stay tenants constantly placing rocks in the back door to get in and out of the facility. Staff is aware of this. I brung this to their attention. Staff claims they know this is going on. The only thing they were told to do by upper management, is to take the rock out of the door when they see it. There was no cookware, glasses, dishes or flatware to use. However, they do have them for purchase at the front desk. Computer chairs are used as dinning chairs and last, but certainly not least, there was a pregnant roach in the bathroom. The room was subpar in my opinion. I wouldn’t recommend this site to anyone. Staying short term.