Extended Stay America Suites - Pittsburgh - Airport

Location

Not clean the staff not to professional attitude when asked why the wifi didn’t work

Close to where we wanted to be

This place was so low standard. I felt totally uncomfortable. It stunk, rooms were so yucky, even the door was not squared off light came through the whole door.

Location, staff, and comfort

Breakfast

设施齐全，房间干净整洁

暖气噪音略大

The location was very convenient. The room was okay, although the layout was kinda weird and the room wasn't in great condition. The kitchenette and bathroom both had missing cabinet doors.

The hotel charged my credit card when I checked in, even though I had already paid for the room via Booking.com. It took multiple phone calls to the property to get them to refund this.

Location was good for what we came here for. Uber/Lyft drive downtown was good distance to where it wasn't bad. Room was as described. Tons of space kitchen was nice but didn't use. Bed was oh so comfy. Could have slept in longer it was good.

Front desk was left unattended at check in. Had to wait about 10 minutes & had to voice that I was standing out there waiting. After getting keys which barely worked & had issues opening door. Air/heating element needed cleaned bad. The vents were dusty and had what looked to be drywall lodged in there.

Coffee but

A more substantial selection of breakfast foods. Like toast or English muffins or cereal or Bagels or fruit or something more than what was presented. Thank you for asking.

I did enjoy staying here although i think they need to do a little updating on the rooms. The room we were in had a kitchen which the we did not use but we checked it out and one of the drawers were messed up and the refrigerator door was messed up as well and the tub from the foset was leaking. But other than that it wasnt a bad stay over all.

The hotel was fire alarmed and flooded. We had to leave to rebook other hotel. No notice from the hotel or Expedia so far. And the protection bought never can approached.