Stony Plain Inn & Suites

Very clean and comfortable, large shower and loved having an outside access door as well as the hotel access door.

We had paid for an extra night and $50 for 1pm checkout, however our keycards stopped working the second day and we were both called early to ask if we were checking out that day, and had a staff member knock on the door about 5 minutes later to again ask if we were checking out. A little irritating after a 50 dollar charge, but otherwise a great stay.

Everything

Can't complain it was a great stay

Size for my family

Parking lot was not cleared

Parking with your room

Cleaning and shortage of supplies. Air conditioning was really bad. Whole room smells awful.

Driving up to the room and parking right outside, nice with young kids.

The room was a smoking room. They said it was no longer a smoking room but it smelled terribly of smoke whether that be residual or someone was not respecting the rules and smoking in it anyways. I called and inquired, no one offered to change our room, no effort to resolve this concern, which wasn’t ideal with my 4yr old son. I don’t like to expose him to smoking environments as he has asthma. When we checked in the front desk wasn’t overly friendly and when we checked out, no one asked us about our stay. We paid $143 for this room, dive motel, smoking room, unfriendly staff. Location : Faces the highway, teenagers were yelling and hollering running by our room at 1:30 AM, this has nothing to do with the hotel and is out of their control but overall not very restful on top of everything else.

I was really impressed with this hotel. I loved the room rate, the laundry facilities, the pool and sauna. The parking right outside my room, the friendly staff, the spacious rooms with lovely comfortable beds, and the bonus of the great restaurant in the facility. Best value hotel of my 2 week Canada trip

My only niggle, would be the lack of water filling facilities

Coffee

The room smells really bad.

Bathroom fan was so loud I couldn’t hear housekeeping knock on my door. Annoying when having shower, or sitting for my bm.