Quality Inn & Suites 5585 Ambler Drive Mississauga Ontario

The room was very clean, the bed was very comfortable, but the air conditioning unit was so loud. Because I was on the second floor, I couldn't open my window, so it was hard to sleep without good earplugs.

At breakfast the coffee machine and the waffle maker weren't working properly. That's it. And like I said, the old air conditioning unit in the room was incredibly loud.

Nothing

Unfortunately, I was deducted full amount of money for my stay twice without showing up at the hotel. I tried reaching out for a refund and not able to get any response after I lay down my challenges with the deductions. Can I get the mail of the hotel to quickly get in touch for a refund. I was deducted $551 twice with cancellation fees without a refund.

Me cobrarón mas de lo indicado

it was ok

the eggs

The Facillities are clean, The breakfast was good, the overall experience with the facillity is good. The parking was good. overall the place was good

the staff at the reception were not polite, I do not want to say they were rude, because maybe they had a bad day. the greeting smile was not there and the courtesy was not there. I wished she would have treated me better

The problem started when we couldn’t reach anyone to request our pick up. After many phone calls, tried calling the hotel directly (instead of the shuttle service number) hour later, we finally got picked up. The hotel itself is a mix of some new renovation but the parts that haven’t been renovated are very old and dirty looking.

Was perfect in every way everything was fresh and tidy would go again