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8.6 / 10 Guest Rating

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

1702 Us 280 Byp, Phenix City, Alabama, 36867, Phenix City, US

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG - main view

About the Property

Recreational Amenities: Make a splash in the outdoor pool or break a sweat in the 24-hour fitness center.
Free Amenities: Enjoy complimentary breakfast and Wi-Fi access during your stay at this hotel.
Convenient Location: Situated near key attractions like Columbus Georgia Convention & Trade Center and RiverCenter for the Performing Arts.

To book your stay at our Holiday Inn Express Hotel & Suites Phenix City - Columbus, visit our website or call now!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Fence around pool
Elevator
Television in common areas
Free breakfast

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from April to November. Pool access available from 10 AM to 10 PM.Up to 2 children 18 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
1/3

Standard Room

1 King Bed OR 1 Queen BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Lever door handlesEco-friendly - LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room

Non-refundable
Breakfast Included
20% OFF$225.15

$180.12

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 1
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 2
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 3
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 4
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 5
Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower) - Photo 6
1/6

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 King BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Wheelchair accessible, accessible bathtub, bathroom grab bars, low-height view port in door, doorbell and phone notification, lever door handles, wheelchair-width doorways, raised toilet seat, low-height bed, roll-in shower, height-adjusted amenities, visual fire alarm, and hand-held showerheadEco-friendly - LED light bulbsNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room With Mobility Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$183.09

$146.47

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
1/7

Standard Room, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Lever door handlesEco-friendly - LED light bulbsNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

1 King Standard

Non-refundable
Breakfast Included
20% OFF$182.66

$146.13

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) - Photo 2
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) - Photo 3
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) - Photo 4
1/4

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

2 Queen BedsInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Bathroom grab bars, visual fire alarm, wheelchair-width doorways, lever door handles, wheelchair accessible, low-height view port in door, height-adjusted amenities, low-height bed, raised toilet seat, accessible bathtub, hand-held showerhead, doorbell and phone notification, and portable bathtub seatEco-friendly - LED light bulbsNon-Smoking

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Standard Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$182.66

$146.13

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
Standard Room, 2 Queen Beds - Photo 7
Standard Room, 2 Queen Beds - Photo 8
1/8

Standard Room, 2 Queen Beds

2 Queen BedsInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Iron/ironing board, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Lever door handlesEco-friendly - LED light bulbsNon-Smoking

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$182.66

$146.13

Includes taxes & fees

Guest Reviews

8.6
Excellent132 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and quiet atmosphere.

Categories

Cleanliness6.9
Service9.9
Location9.5
Room Quality6.8
Amenities7.9
Value for Money8.9
Food and Beverage9.4
Overall Experience9.5

Select topics to read reviews

D
Deborah
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Our room was very clean. The bathroom was clean and updated. The hair dryer was exceptional. And our bed was extremely comfortable. Very friendly staff as well. We highly recommend this hotel.

Helpful?
W
wet
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Nice place to dtay

Helpful?
V
Vera
Verified booking
partner
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Staff very friendly

Helpful?
H
Hannah
Verified booking
Standard Room
Stayed in Sep 12, 2025

"Good"

4.0

Staff was very rude nearly the entire time. I needed assistance with updating my stay and the person at the front desk was honestly horrible. The room was pretty run down and dirty. Stains everywhere. Super super loud hotel you can hear nearly everything from any room in the vicinity.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 6, 2025

"Very nice stay"

10.0

Excellent property

Helpful?
R
Roberta
Verified booking
family
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0

Clean and quiet. Excellent staff

Helpful?
G
Gregory
Verified booking
partner
Standard Room
Stayed in Aug 24, 2025

"Good"

4.0

No coffee maker in room. No safe in room. AC would not go below 68. Bath tube would not drain completely,standing water at all times so much the drain was rusted. Toilet seat was not secure. Front desk said elevators and gym that way, other than that i can't tell you anything else about the hotel. The get directions button does not work. You have to use the address. Construction on 4th floor in progress. You can definitely hear through the walls as i was woke up to the sounds of the people in the next room. Would not stay again. Not the holiday inn express i am use to staying at.

Helpful?
J
Jeremy
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0

Staff was wonderful and polite as always. When we visit, this is always one of our goto locations.

Helpful?
R
Rachel
Verified booking
Standard Room
Stayed in Aug 5, 2025

"Screaming Yelling Thin doors and walls "

4.0

Adjoining rooms. The family with young children on the other side of the door screamed and yelled for 4 hours, then left for an hour for dinner & came back and screamed and yelled till 3am.

Helpful?
D
Donna
Verified booking
friends
Standard Room
Stayed in Aug 3, 2025

"Excellent"

8.0

Would stay again

Helpful?