Quality Inn near University of Mobile

I'm writing this review because my mother recently stayed at this Quality Inn and I wanted to share this story that warmed my heart. After a stressful few days my mom arrived at the hotel where she was safe and comfortable. She was able to rest and relax. The staff was friendly and helpful; but what really made an impression on me was when she told me that the morning of her departure the gentleman working the desk noticed that she was up and waiting in the lobby. Now it was super early and this guy showed her attention and concern. He got her a cup of coffee and made her feel at ease while she waited. See, my mom didn't have a vehicle. She was up that early waiting for a ride to the airport. The gentleman was even willing to call a ride for her. Eventually mom's ride did get there and she caught her flight. I'm personally thankful for the attendant at the hotel for keeping an eye on her. That type of service is what it's all about!

I caught covid there

Good

Fair

The bathroom tub was disgusting, hair all in it and wasn’t cleaned. I always clean the bathroom before I let my children use it but we’ve never stayed at one this nasty. Our room wasn’t lit up properly because of lights not working. The smell of cigarette smoke is awful and had my one year old daughter up all night coughing and having to use her emergency inhaler. The rooms say no smoking but some of the guests obviously didn’t listen. We didn’t know about the $100 accidental fee that they charge up front either cash or card until we were checking in. This was our last option in the area because our towns power is out of most of everyone’s homes.

Clean, comfortable

Average. Smoke smell.

First of all no wifi. Second of all no cable tv. Smart TV but with no internet made it a boring night. Third ceiling popcorn was falling on every where. Safety door latch wouldn’t close. Bed were not comfortable every time you moved it made a noise. Dust every on microwave and countertops. Front counter didnt know how to charge room for soda’s. No vending machines. Horrible stay.

Booked for a last minute stop on a road trip. Good price for a nice, clean, updated motel. Great breakfast. Super nice staff, especially the lady who puts out the morning breakfast.