Red Roof Inn West Memphis, AR

Red Roof in West Memphis was a great place to catch a good night's rest on a long trip. The property is a little run down but was very clean. We were greeted by a very pleasant and helpful staff member. If the need ever arises again, we will be repeat customers for sure!

These are exterior access rooms. I was given a walkup on the very end. It turned out to be a smoking room. I called and asked if there was a non smoking room and there was, but I had to carry luggage back down and go all the way back to the desk. I was tired when I checked in and did not ask, but the desk should have asked me smoking or non. The room was pretty nice/new, except for a cigarette burn on the duvet, but it did not smell like smoke at least. They charge you $50 deposit, refundable supposedly when you leave. I used a credit card for the deposit just in case I needed to dispute anything. I mentioned the refund upon checking out, and it was refunded pretty fast, whereas the night clerk said it could take 5 days. Okay choice for a cheap hotel, but I could never stay in a room that smelled as bad as that first one did. Neighborhood seems a little iffy.

Leaking refrigerator

It was good. Just wish the room had better phone charging options.

Old but in decent shape

The STAFF was friendly and very helpful. Would recommend this place to stay for travelers.

The ice had not been removed nor had it been salted in the parking lot which remained in the shade of the building. You had to park and enter and exit, load and unload luggage on solid ice! There was no soap in the dispenser by the sink , nor was there any body wash or shampoo in the shower dispensers.