Best Western Brentwood Inn

Staff was very kind and accommodating. The actual rooms themselves are nice and well cared for. The property feels quite old, and the pool was not clean when we tried to use. Didn’t quite feel like great value for what we paid, but would consider staying again if we were back in the area.

Great service

Very friendly front desk. Stayed on a Saturday night and overall quiet not too busy. Room was clean and everything was in its place

It was ok however the beds were very uncomfortable didn’t get a good night sleep. Curtains were dirty.

I had an employee staying there & he just asked not to be booked there again. Thought there may be bed bugs & had a couple of nights of very loud people. I normally don't book @ the Best Western in BW and this happens to be the second employee to complain

Hotel as a whole is very dingy and dirty looking. Rooms are outdated, hard to tell if they were clean, floors were sticky and gross, there was a large hole in our wall they hung a piece of art over to try to cover most of it. No ac turned on so our room was very hot and gross when we checked in. Would not stay here again. Shampoo and conditioner were empty. It’s gone downhill and nothing is done to keep it updated and clean. Would probably be better off at a motel 6 or staying somewhere outside Brentwood.

Good location.

If soda machine is broken why hasnt it been fixed. No drinks and when asked for water at front desk employee seemed like they didnt wanna give to us

Good location…….Quiet…..friendly staff.

The beds and the pillows were pretty uncomfortable. Made it difficult to get a full nights sleep.