Fairfield Inn & Suites by Marriott Los Angeles Rosemead

Away from the hustle and bustle of LA but close enough to get to places in LA. Had an event in Whittier and it’s just 20 min away.

We stayed at this hotel for four nights, and unfortunately, housekeeping never came to our room once during our entire stay. No clean towels, no made bed, no trash removal — nothing. On the fourth night, I finally went to the front desk to ask how often rooms are cleaned, and I was told, “every two days.” I explained that it had been four days without any service. The front desk agent apologized and handed us clean towels, which we then had to carry back up ourselves because we were on our way out to our last event of the trip. He asked if we had placed the “Do Not Disturb” sign on the door — which was frustrating — because we absolutely had not. We were out of the room for most of the day, every day, participating in activities, so there was more than enough opportunity for housekeeping to come by. It’s incredibly disappointing to be on vacation and have to chase down clean towels or ask why your room hasn’t been touched in days. The hotel’s own policy says to leave towels on the floor for replacement, which we did — yet when we returned late that evening, they were still there, and we had no choice but to reuse them. Going four full nights without even a basic housekeeping visit is unacceptable and left a very poor impression.

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Quiet

I enjoyed my stay :) the room was clean. The gym smelled amazing and the breakfast pretty good if you ask me. I will definitely be back

Great

Nice place in a location strategic to our visit but charging $10 bucks a night for parking is ridiculous. All they are doing is making up for their free breakfast which was just average.