Vivo Hotel

Smelled bad and it was dirty

Everything!

It was perfect.

The lady at the front desk is the worst! She cancelled my reservation as soon as I arrived

not much

the tv did not work told the staff at desk many times kept saying guy was coming at 9 in morninf to fix and then 1 in morning in 5 days never fixede tv balck mold in bathroom was caughing entire time bathtub backed up entire time could not get fixed could not take shower last 4 days staff did not care were very rude I would not recommend if you were given free stay. Manager was very rude always saying you must leave whn even the room booked and paid for and shuld not have

The only good thing about the property is that there’s a lot of parking shots

The customer service people barely tells you anything. They just give you an all white keypads and what room you have, that’s it! After finding my room it looked bad. Giant hole in the bed frame, graffiti in/on all the furniture, stains in the tub and sick, broken ac unit, a microwave that was never cleaned out, broken outlets, and the remotes for the tv barely worked. I had to hit the remote a couple times just to get it to work. The water pressure is so weak that the shower barely got hot. The soap that they provided was even worse, it dissolved as soon as it got wet! Lucky for me I had body wash and was only using their soap to wash my hands. There’s no installation on the doors so you’re hearing everything that goes on outside. And there’s super bright lights on all night long that shines in through the blinds into which it’s always daytime. To top it off when I went out for a few hours I came back to all of the furniture, except for the bed, has been completely replaced without them informing me on anything! They just came in when I was gone and moved everything. There was also no information on what to do if there’s a fire or any fire extinguishers anywhere. Never again I say!

Todo estuvo terrible, la puerta no abría y tuve que llamar al conserge

Estaba muy sucio y habían cucarachas en el cuarto

habitacion en mal estado y sucia

Extraordinarily nice people

Eddy front desk wonderful love him

Nothing, the staff was rude, the staff smelled like pee, the staff would not honor my booking and Declined my reversations and took the money out of my account by