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9 / 10 Guest Rating

Hotel West Refugio

Cto. el Molino Centro, San Juan del Río, QUE, 76800, San Juan del Río, MX

Hotel West Refugio - main view

About the Property

Relaxation and Recreation
Enjoy a dip in the outdoor pool or unwind in the terrace and garden, offering picturesque views.

Beverages and Socializing
Sip on your favorite drink at the bar/lounge or poolside bar for a relaxing evening.

Tech-Savvy and Comfortable Stay
Individually decorated guestrooms equipped with Smart TVs and complimentary Wi-Fi offer a cozy retreat.

Book Hotel West Refugio now to make the most of these fantastic amenities and attractions in San Juan del Río!

Facilities & Amenities

Free WiFi
Terrace
Garden
Street parking
Front desk (limited hours)
Smoke-free property
Parking (limited spaces)
Pool sun loungers
Mosquito nets
Garage

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional78 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean and comfortable rooms.

Categories

Cleanliness8.3
Service9.8
Location9.3
Room Quality9.3
Amenities8.8
Value for Money8.8
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

O
OscarmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Nov 26, 2025

"Excellent"

8.0

Es bonito y no hay ruido que moleste para dormir.

El agua caliente tarda en salir y para mi gusto le falta temperatura.

Helpful?
J
JuliusdeDE
Verified booking
couple
Standard Room
Stayed in Nov 15, 2025

"Cute refugio in San Juan del Rio"

10.0

The staff is super nice, the place is cute. They have really nice outdoor seating area to enjoy your morning coffee ☕️ We felt very comfortable and were sorry to leave..

Nothing, all was good!

Helpful?
S
SindymxMX
Verified booking
extended_group
Standard Room
Stayed in Nov 11, 2025

"Exceptional"

9.0
Helpful?
O
OscarmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Oct 29, 2025

"EXCELENTE LUGAR, BONITO Y CÓMODO."

10.0

Tiene una temática muy bonita y es un lugar agradable para el descanso, sin ruidos.

Helpful?
E
Eric LeonardomxMX
Verified booking
couple
Standard Room
Stayed in Oct 17, 2025

"Exceptional"

10.0

La amabilidad del personal, el concepto del lugar, la ubicación.

Helpful?
A
ANDREA XEVELYAXmxMX
Verified booking
couple
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

La temática del hotel es muy bonita, te hace sentir como en el viejo oeste. Las habitaciones son lindas y cómodas, el personal es súper amable y súper accesibles. La cocina está limpia y tiene muchos utensilios para poder cocinar. La red de internet es muy buena, todo el servicio excelente, súper recomendable.

Helpful?
I
IvanmxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Exceptional"

10.0
Helpful?
T
TrinausUS
Verified booking
couple
Standard Room
Stayed in Jul 31, 2025

"Cute home away from home."

10.0

We enjoyed our stay. The customer service was outstanding. We felt safe and at home.

The shower curtain smelled.

Helpful?
M
Marivel
Verified booking
friends
Standard Room
Stayed in Jul 14, 2025

"Exceptional"

10.0

Had a great time. Staff was great.

Helpful?
D
DiazmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jul 10, 2025

"Exceptional"

10.0

Todo en general, la atención de la chica de la recepción genial.

Helpful?
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