Spark by Hilton Macon North

The room appeared to be only half cleaned. There were sheets in a comforter in a ball on the floor and one of the beds did not have these items on them. There were crumbs of food on the floor, something sticky on the floor, and we found trash several places in the room. I went down to the front desk and talked to the clerk but he did not have another room he could move us to.

Toilet rocked, base broken loose from floor. No soap or shampoo. Elevator broke.

Terribly discourteous staff. overbooked, no hair dryer, dirty washcloth in tub, phone not hooked up, bike stolen in parking lot, no one to show us and the police the video footage. Very rude staff.

Would not give us extra towel, we had 5 guests and 3 towels. Very rude manager! Breakfast was not good, room dirty. Pool broken. Don’t stay here!

nice

Place was awful. Only one piece of equipment worked in the fitness room. There was a third of a roll of toilet paper in our bathroom. They literally ran out of everything in the breakfast room. No eggs, sausage, juice, cream cheese, waffle batter. I was there 45 minutes before closing. No one bothered to restock and several customers walked in after I left. So disappointed in the Marriott people!

It was a great stay

Nice hotel

We arrived later in the night and the night clerk was super nice and patient. She was very sweet. The room was relatively clean except the bathtub was dirty and the heat didn’t work. No matter how high we turned it on it only blew cold air. The beds were comfortable but the next morning I woke up with three bites on my arm and back. Breakfast was the basics but first hotel I’ve been in that had signs saying please only take one in each section. Ok hotel for a quick overnight passing through stay but probably won’t stop here again.

Check in took a long time. The room was nice and clean, tho. Be advised the hotel is near a train track so we did hear trains often. The breakfast was lacking when compared with similar priced hotels. There was only one protein option, and there were signs everywhere saying things like, “please choose either yogurt or fruit”, “please choose either hot or cold cereal”, and “please only one toast or muffin or bagel per guest”. We saw a lot of people walking into the breakfast area and leaving without food.