Country Inn & Suites by Radisson, Savannah Southside

breakfast was good and room size was excellent

The location

The place was really dirty.

The hotel appeared to be very clean. It smells so good throughout the facility. The hotel clerk was very nice and welcoming.

The only thing I didn’t like was the roaches I witnessed. When I woke up the next morning I witnessed a few roaches on the desk across from the coffee table! I was highly disgusted and disappointed! I had to shake out everything I owned to make sure none were going with me! The facility didn’t give roaches or filth so that shocked me. I notified the clerk!

NOTHING. Do not book if you are looking for a family-friendly hotel. This was our first time visiting Savannah. The location of this hotel wasn’t ideal- We knew it would be about a 20 minute drive into the historic district, but, that didn’t bother us as we were only here for a few days. Soon we realized that we made a HUGE MISTAKE. The property was incredibly dirty; stepping off of the elevator onto our floor and you were hit with a musty smell, and it was worse in our room. (Also we noticed almost every other door looked like it had been kicked it at some point- should have been our cue to run.) The room itself was outdated and did not look like it was cleaned thoroughly. The shower still had soap scum streaks running down the walls and rusty water stains everywhere. But, that’s not the worst of it: We woke up in the middle of the night to the sound of someone jiggling our doorknob, along with knocking and voices in the hallway. Were they trying our door? No idea. All we knew was that, between the dirtiness of the room and then waking up to that, we were out of there. We did NOT feel safe. The next morning we booked a new hotel and decided to splurge and stay in the historic district. CHEAPER IS NEVER BETTER.

See above- horrible experience. I wish I thought to take photos of the room, but, we were just focused on getting out of there. I did manage to snap a picture of the phone- looks pretty normal, right?!

The front desk attendant was decent.

First thing we noticed were numerous doors on the first floor appeared to be damaged as if break-ins had occurred. The room itself was loud with the smoke smell and the walls were visibly dirty. As I walked past the couch, it was stained and had crust all over it. I walked into the bathroom and noticed the counter tops had pink stains. Going towards the toilet was just blatant filth — there was pee splashed on the floor and the toilet was stained with black mold. I let the front desk know I could not stay there due to the filth and the smoke smell — I have an allergy. She took a screenshot of my pictures of the room and requested I go through the third party I booked with in order to get a refund. Called Patricia at booking.com and she reached out to the property manager Paul who denied the filthy condition of the room, despite numerous pictures. While I appreciate booking.com for refunding my money, it’s absolutely fowl that the property denied the claims in an attempt to keep my money. I’ve never been more fooled by high ratings. I DO NOT recommend this property.