Americas Best Value Inn Raleigh

I tried to check in, unfortunately did not have the extra $100 for a deposit and the room was already paid for. Was told I will not get my money back as they do not refund if you don't use your stay. It's 20 degrees tonight and it is going to be a difficult night. I am a member of choice hotels with enough points for a free stay but still couldn't cover the deposit to night. Someone should look into this and reach out. Expedia could not cancel the reservation because it is in process, of course because I can't check in. Kept calling Expedia and kept getting disconnected. Tough night but hopefully will make it through.

Nothing

They don’t have slippers, blanket. It was cold in room, until I turn on the heater. The room is not clean at all, I found wipes under the bed. It says that they offer breakfast, I haven’t seen that at all. For this price you can find smth better

Bathroom was very clean and well kept

Nasty chair, had many many visible stains. Leaking refrigerator Fire alarm was disconnected and was sitting on top of safe Lamp was crooked Saw roaches in kitchen area Breakfast was not good The room smelled like cigarettes

Nothing this property is horrible

Everything. It’s old dirty. Drug addicts and prostitution heavy

It served the purpose...

Clean rooms and customer service was great...

Nothing

I didn't get the opportunity to stay I ended up having to cancel my reservation

I asked if there was a bath tub at 1030a when I came in. I was told yes. I asked for a early reservation and was told I had to wait until 3p for a room because rooms needed cleaned. No hospitality as far as trying to make a room available. I sat and waited until 2p and asked if there was a room available yet? He waited until 245p to give me a room and stated early check ins are extra. I said excuse me you waited until almost 3p to give me a room. I wasn't charged extra but when I went into the room it was a shower no tub. When I asked I was told there's no tubs in the rooms. I asked him why did he tell me yes? I waited from 10a-2p then I had to call booking.com he did not want to give me my refund. As I waited in the front the womans bathroom was out of order mens bathroom was locked and no toilet paper or paper towels. Building looks nice in the front but the rooms looked cheap ran down

Take this motel off your list of recommendations. Room 131 had the smoke detector removed and plastic grocery bags on the sprinklers Fridge leaked and 2 dead reaches. Floor sticky ad hell.

Was there for an event. Everything was great until the day of checkout. Breakfast was not up to par. No hot water, no juices, and no milk for the cereal. They definitely are in need of so e up grades far as the continental breakfast.

- active fatal car crash at entrance of parking lot on arrival. had to find an alternate entrance through neighboring business - clerk laying on chair in front office when I arrived - notified on arrival of a company policy requiring a $100 deposit for all rooms. This was not communicated anywhere on Hotels.com site or booking. - no hvac on in common areas or room i was assigned, creating a musty, stuffing feel to the air - Primary issue was watching multiple roaches scurry across floor, bed, and wall when we turned on room lights. A few waited for photo opportunity.