LivINN Hotel Cincinnati / Sharonville Convention Center

Our room smelled of cigarettes and chemicals. In addition, the hallway outside our room smelled of weed at times. The complimentary breakfast the following morning was serving cold eggs and cold sausage.

There were kids screaming and crying until 3 am. The staff tried several times to get them to quiet down, but it was questionable behavior from that room. It sounded like a bunch of unsupervised young children. It took multiple calls to the staff. I don’t normally complain or review anything, but I was borderline ready to call someone to investigate outside of the hotel staff. Something is very off when you have very loud thuds and death curdling screams for hours on end in a hotel. We ended up oversleeping breakfast because we were up half the night. We made it around 8:45 and there wasn’t even coffee left. Couldn’t make coffee in our room because the little pot smelled like urine and had chunks coming out of it. Desk staff was super nice, though.

The hotel was clean and staff was friendly. The room seemed musty and damp. Lots of moisture - bedding felt a bit sticky.

AWFUL

This was a great hotel! We will be back next year!

Breakfast, lobby, gym, and pool were fine. The rooms can use some better cleaning and the room was really humid and smelled musty.

Love the hotel

Property was convenient for what we needed. Property was clean and staff friendly

So the facility looks nice my main complaints were the hallways always smelled like weed. It was really strong. Then went up to the second floor and sat at the tables where the breakfast is served after it closed to sit and do homework. Well there were roaches crawling on the counter. I asked two days in a row to have my room cleaned, one day I event reminded them I asked for it to be cleaned that morning and to check to make sure I was on the list. I was told I was. No one ever came. I had to put bags of trash in the hallway to be picked up along with dirty towels for them to pick them up and go get towels from the front desk. I was there 6 days. No one ever came to change the sheets. This was a work school trip so I was only there to sleep between clinical rotations. So it would of been nice to be able to just go back to my room and have it clean and fresh towels there without me having to walk back to the counter after a long day to retrieve them.

The staff was very kind! Our original room had a leaking but they quickly moved us to a new one. Pool area very beautiful.