Holiday Inn Express Charleston US Highway 17 & I-526 by IHG

It was ok, close to everything.

Nice staff. Good coffee in the dining area!

Good

The hotel looks nice but my hotel room had spots in the carpet, a roach on the ceiling and the bathroom had a funny smell.

Was taken back with how dirty and unkept this property looked. We only stayed one night thank goodness but it didn’t feel clean, carpet was dirty and had to ask for a new room as our first one was really musty. Front desk staff was very nice

All staff were very friendly

The pool needed the bugs cleaned out.

Nice hotel. Very clean with the most attentive breakfast staff I've seen anywhere I've traveled. Both ladies were quick to help my daughter get the food she wanted, vigilant to wipe tables between parties, and constantly refilled dishes. Other staff were also friendly and always offered a "Good morning!" like they meant it. The pool felt more like a hot tub than a refreshing place to cool off...not sure if there’s anything to be done when the outside temperature is so high. Despite an elevator outage I was warned about before staying, service didn't suffer.

Elevators were not working for two of the days we stayed there.

Nothing

The evening desk staff was very rude!!! Also the elevator quit and they did not bother to get it repaired nor did they apologize. I am handicapped and I plan to NEVER Stacy in one of these hotels again!